Credit Balance Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $21 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 1%

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Logo of Trend Health Partners

Trend Health Partners

201 - 500 employees

Founded 2018

🏥 Healthcare

⚕️ Healthcare Insurance

💳 Fintech

💰 Private Equity Round on 2023-01

Healthcare • Healthcare Insurance • Fintech

Trend Health Partners is a healthcare technology company focused on enhancing payer-provider collaboration to improve financial management in healthcare. By leveraging AI-enabled technology, Trend Health Partners offers solutions to reduce credit balances, minimize payment denials, and ensure payment accuracy, ultimately fostering better relationships among stakeholders in the healthcare ecosystem. With a commitment to neutrality and efficiency, they aim to reshape the healthcare financial landscape for the benefit of providers, payers, and patients alike.

📋 Description

• Conduct thorough screening of all in-scope credit balance accounts at provider sites • Review credits in alignment with account aging, dollar amounts, and provider expectations • Identify and quickly resolve straightforward credit issues • Flag impediments and escalate complex cases or potential refunds for further evaluation • Confirm account details and financial transactions in provider patient accounting systems and supporting applications • Review and reverse invalid adjustments to clear credit balances • Provide detailed resolutions and/or impediments for assigned credit balances • Review and respond to TRENDAnalyze system rejections within 48 hours • Review and respond to QA rejections within 48 hours • Manage accounts receivable to close identified client overpayments and document follow-up notes • Prepare documentation for provider approval on identified overpayments • Escalate situations outside the employee’s control that could adversely impact business relationships

🎯 Requirements

• High School Diploma • Knowledge of administrative procedures and systems, including word processing, managing files and records, and workplace terminology • Ability to understand implications of new information for current and future problem-solving and decision-making • Ability to concentrate on tasks without being distracted • Ability to listen attentively, understand spoken information, ask appropriate questions, and avoid inappropriate interruptions • Ability to apply general rules to specific problems • Ability to understand spoken information • Ability to read and understand written information • Compliance requirements may include background and drug screenings and disclosures of personal health information or personally identifiable information • Knowledge and experience in Revenue Cycle or Patient Accounting (preferred) • Technical proficiency with Microsoft Excel (preferred)

🏖️ Benefits

• Competitive salaries • Health insurance • 401(k) plan with employer match • Paid parental leave • Collaborative and innovative work environment

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