Digital Experience Manager

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Tri Delta

51 - 200 employees

Founded 1888

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

<Tri Delta> Tri Delta is a women's collegiate organization (sorority) that supports lifelong sisterhood, leadership development, philanthropy, housing and member engagement through volunteer networks, scholarships, events and DEIAB initiatives. The organization operates chapters, provides member services via a digital member portal, runs a foundation for scholarships and emergency assistance, and promotes community service and inclusion across its alumnae and collegiate populations.

📋 Description

• Execute and maintain the integrated editorial calendar across blog, podcasts, video, email, and social content • Translate editorial priorities into coordinated channel plans and publishing schedules • Coordinate internal stakeholders and anticipate content needs • Oversee YouTube and TikTok content calendars, publishing, optimization, and platform best practices • Adapt and distribute multimedia assets across digital channels • Develop channel standards for video formats, metadata, captions, thumbnails, playlists, accessibility, and publishing cadence • Monitor channel performance and audience insights and recommend optimizations • Repurpose long-form stories into short-form assets and promotional content • Supervise the Digital Content Creator and provide direction, coaching, and quality assurance • Serve as the final quality checkpoint before publication • Manage publishing workflows across website, blog, social media, YouTube, and TikTok • Brief copywriters, designers, and content creators with timelines and channel specifications • Track projects from brief through approval and publication • Maintain the content library and asset management system • Oversee website content accuracy, usability, messaging, voice, and brand standards • Coordinate website updates and monitor analytics, SEO performance, and user behavior • Ensure WCAG accessibility and content quality standards • Lead campaign landing pages, microsites, and special project content • Provide day-to-day leadership to the Social Media Manager • Oversee social media execution, calls to action, tagging, destination links, and Linktree organization • Partner with paid media on social advertising campaigns • Monitor engagement and community activity and escalate issues • Track social performance metrics and refine content and posting strategy • Optimize end-to-end digital audience journeys across web, email, social, and video • Evaluate emerging digital platforms, tools, and best practices • Follow Tri Delta project management practices, pursue self-development, communicate with employees and volunteers, and elevate the brand

🎯 Requirements

• 3–5+ years of experience in digital communications, content management, or editorial coordination • Experience in a nonprofit, association, or membership organization ideally • Demonstrated experience managing a multi-channel editorial calendar and complex content workflows • Experience coordinating podcast production from concept to publication • Experience managing a CMS such as WordPress and publishing web content • Hands-on experience managing YouTube and/or TikTok channels • Proficiency with social media management and scheduling tools • Basic understanding of video production workflows • Strong project management skills across multiple stakeholders, deadlines, and workstreams • Excellent written communication skills • Comfort with analytics platforms and translating findings into content-plan adjustments • High attention to detail and a strong editorial eye • Successful completion of a background check and drug test • Preferred: experience in a membership-driven organization or trade association • Preferred: experience with SmartSheet, Asana, or Monday.com • Preferred: graphic design familiarity or Canva proficiency • Preferred: working knowledge of SEO principles

🏖️ Benefits

• Mission driven culture • Excellent work environment • Paid vacation & holidays • Benefits including health insurance (medical, dental, & vision), retirement, & life insurance • Industry leading professional training • Growth & promotion opportunities

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