Director, Clinical Operations – LTSS

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $106.9k - $139.9k / year

⏰ Full Time

🔴 Lead

🏥 Clinical Operations

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Trillium Health Resources

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with serious behavioral health, intellectual/developmental disabilities, and traumatic brain injury in North Carolina. The organization is committed to investing in the health and well-being of the communities it serves, providing services such as preventive health screenings, crisis intervention, and tailored care management. Trillium focuses on enhancing access to mental health and substance use services for its members and ensuring support for vulnerable populations.

📋 Description

• Lead multiple clinical operations teams and/or functions, providing strategic direction, clinical oversight, and operational management • Develop, implement, and evaluate clinical programs, policies, and procedures to support high-quality, integrated care delivery • Direct staff including managers and supervisors, ensuring accountability for team performance, clinical quality, and operational outcomes • Oversee clinical operations including care management, coordination, and utilization practices to ensure appropriate level of care and service delivery • Monitor and evaluate program performance against clinical outcomes, accreditation requirements, and regulatory standards • Set strategic direction and ensure effective delivery of integrated, whole-person care across the organization • Drive continuous improvement in care delivery, compliance, and member outcomes

🎯 Requirements

• Bachelor's degree in a health or human services field • Three (3) years of progressive experience in care management, case management, or care coordination with MH/SU/DD populations • Experience in program development and/or program management • Active North Carolina licensure as one of: Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Psychological Associate (LPA), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Addictions Specialist (LCAS), or Registered Nurse (RN) • Valid driver's license • Must reside within North Carolina • Must be able to travel within catchment as required • Preferred: Master's degree in Social Work, Psychology, Nursing, Public Administration, Healthcare Administration, or related field • Preferred: Experience with Long Term Service and Support services (LTSS) and Home and Community-Based Services (HCBS) • All candidates must pass a drug test as a condition of employment • Resume must include employer name, dates of service, average hours worked per week, and essential job duties • Resume must include education details, including degree type, date awarded, institution, and field of study • Include licensure/certification information, if applicable

🏖️ Benefits

• A collaborative, mission-driven work environment • Competitive benefits • Work-from-home options for most positions • Opportunities for professional growth in a diverse inclusive culture • Flexible work schedules available for some positions with management approval • Health Insurance with no premium for employee coverage • Flexible Spending Accounts • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year • NC Local Government Retirement Pension (defined-benefit plan) • 401k with 5% employer match and immediate vesting • Public Service Loan Forgiveness (PSLF) qualifying employer • Quarterly stipend for remote work supplies