Head of Clinical Operations

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Medsien

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

💰 $4.3M Seed Round on 2022-06

Healthcare • Healthcare Insurance • Artificial Intelligence

Medsien is a leading provider of remote care management solutions powered by artificial intelligence. It offers a comprehensive platform integrating various care management programs such as Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Remote Therapeutic Monitoring (RTM), Principal Care Management (PCM), Transitional Care Management (TCM), and Annual Wellness Visits (AWV). By combining data from connected devices and electronic health records (EHRs), Medsien enhances patient engagement and outcomes through personalized and ongoing support. The platform is designed to streamline operations with features like automated tracking, reporting, and billing, and is supported by a dedicated team of certified care partners. Medsien supports diverse health organizations, including accountable care organizations, independent practices, hospitals, and community health centers, with scalable technology solutions aimed at improving patient care and reducing healthcare costs.

📋 Description

• Lead and scale Medsien's Clinical Operations organization and Care Partner operations • Manage and develop Operations Managers while establishing strong accountability and consistent performance across teams • Build scalable operating processes, staffing models, workflows, and management systems • Own key operational metrics across quality, productivity, capacity, staffing, and performance • Strengthen clinical quality and operational consistency as the organization grows • Partner with Product and other teams to improve workflows, introduce automation, and operationalize new programs • Build the leadership structure and operational foundation needed to support Medsien's continued growth

🎯 Requirements

• 10+ years of healthcare operations, clinical operations, or care delivery experience • Senior leadership experience managing managers and large healthcare operations teams • Demonstrated experience building and scaling healthcare operations, teams, and processes • Strong track record in operational performance, including productivity, quality, staffing, capacity, and performance management • Experience developing strong managers and building accountable, high-performing teams • Strong analytical, strategic, and executive communication skills • Ability to operate at both the executive/strategic level and remain close to day-to-day operations • Residence in the US • VP, Head, or Senior Director-level healthcare operations experience (nice-to-have) • Experience at a health tech, digital health, healthcare services, medical group, MSO, or health system (nice-to-have) • Experience managing large distributed or remote care teams (nice-to-have) • Experience with care management, population health, chronic care, virtual care, or remote care (nice-to-have) • Experience using technology, automation, and data to scale healthcare operations (nice-to-have)

🏖️ Benefits

• Competitive USD salary and stock options • Generous vacation and PTO policies • Fully remote work opportunities • Training, mentorship, and coaching from leadership