
201 - 500 employees
Founded 1989
🚘 Automotive
🛡️ Insurance
📦 Logistics
Automotive • Insurance • Logistics
Trilogy is a comprehensive business platform that helps software companies become more efficient and profitable by streamlining business functions such as development, product management, and R&D. Founded by Stanford dropouts in Silicon Valley in 1989, Trilogy relocated to Austin, Texas in the early 90s and significantly contributed to the city’s transformation into a tech hub. Trilogy focuses on providing high-quality software and unmatched business efficiency managed by the top 1% of global tech talent. The platform offers end-to-end solutions including engineering, customer support, technical product management, finance & accounting, innovation R&D, SaaS operations, renewals, inside sales, and recruiting. By leveraging insights and continuous improvements, Trilogy enables exponential business growth and seamless operations for software companies around the world.
🕒 August 25
Where this job comes from
Posted on Trilogy's careers page, not through a job board
First seen by Remote Rocketship August 25

201 - 500 employees
Founded 1989
🚘 Automotive
🛡️ Insurance
📦 Logistics
Automotive • Insurance • Logistics
Trilogy is a comprehensive business platform that helps software companies become more efficient and profitable by streamlining business functions such as development, product management, and R&D. Founded by Stanford dropouts in Silicon Valley in 1989, Trilogy relocated to Austin, Texas in the early 90s and significantly contributed to the city’s transformation into a tech hub. Trilogy focuses on providing high-quality software and unmatched business efficiency managed by the top 1% of global tech talent. The platform offers end-to-end solutions including engineering, customer support, technical product management, finance & accounting, innovation R&D, SaaS operations, renewals, inside sales, and recruiting. By leveraging insights and continuous improvements, Trilogy enables exponential business growth and seamless operations for software companies around the world.
• Respond to medical information inquiries from healthcare professionals, consumers, and caregivers with scientifically accurate, balanced, timely information • Manage inquiries received via phone, email, web portals, or mail and document inquiries and responses according to SOPs and regulatory requirements • Use approved medical information resources, standard response documents, and internal databases • Create and update standard response documents, FAQs, custom response letters, and medical information resource databases • Identify, report, and follow up on adverse events and product quality complaints • Maintain knowledge of assigned therapeutic areas, disease states, treatment landscapes, and product information • Use internal platforms for management, documentation, tracking, and analysis of inquiries • Collaborate with Medical Information and Medical Affairs teams on congresses, product launches, and key data releases • Prepare, review, and deliver training materials • Participate in client and stakeholder meetings and lead discussions when appropriate • Conduct quality control activities and peer reviews • Assist in developing project-specific guidance documents for the engagement Quality Management System
• Doctorate in research or pharmacy qualification (PharmD., RPh) • 0.5–2 years of experience in medical information • Additional experience in scientific writing, content writing, or publication experience in the life sciences domain • Pharma/Science background • Excellent call handling and documentation skills • Ability to work well in a team • Excellent oral and written communication • Knowledge of IRMS/Veeva platform preferred (optional)
• Global growth opportunities • Fast-track careers • Support and mentoring from leaders • Entrepreneurial career experience • Inclusion and diversity culture
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