Program Analyst – Training Consultant

🔥 14 hours ago

⚔️ Virginia – Remote

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💵 $99k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

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Logo of Trilogy Federal

Trilogy Federal

51 - 200 employees

Founded 2009

💼 Consulting

📦 Logistics

🎖️ Defense

Consulting • Logistics • Defense

Trilogy Federal is a Management and IT consulting firm, specializing in performance transformation, program management, financial management, healthcare delivery, systems integration, information technology, and data analytics. Their expertise includes organizational and process transformation, strategic planning, change management, and digital workplace innovations. Trilogy Federal prides itself on its ability to rapidly improve clients' performance through tailored approaches and proven methodologies, serving various sectors with a focus on the federal civilian space. Their services also extend to financial management modernization, enterprise data management, and emerging technologies.

📋 Description

• Analyze healthcare informatics operations, EHR workflows, user feedback, and recurring support or training gaps to identify improvements • Embed with Tier 1 SMEs and coordinate site-specific user-support and refresher-training requests with local contacts and training stakeholders • Collect, validate, and analyze qualitative and quantitative support, adoption, and program data • Develop concise metrics, reports, and status updates • Identify recurring user issues and recommend training, coaching, job aids, communications, or workflow improvements • Advise SMEs and training owners on revisions to FAQs, job aids, training materials, and user guidance • Support EHR Go-Live and Post Go-Live activities through issue tracking, program coordination, adoption monitoring, and process analysis • Track activities, milestones, risks, and outcomes • Evaluate support interventions and communicate recommendations to stakeholders

🎯 Requirements

• Bachelor’s degree in Health Informatics, Healthcare/Business Administration, Data Analytics, Information Systems, or related field • At least 5 years of relevant program, business, operations, or healthcare informatics analysis experience • Relevant clinical informatics experience in a Veterans Administration healthcare setting • Experience evaluating operations or programs using qualitative and quantitative methods • Experience analyzing data and developing metrics, reports, and decision-support materials • Strong analytical, problem-solving, communication, and stakeholder collaboration skills • Ability to meet Federal/VA security, privacy, and information-security requirements • Ability to obtain a Public Trust clearance • Ability to travel as needed • Landline or cellphone number backed by a physical SIM for phone interviews; VOIP numbers cannot be used

🏖️ Benefits

• Health, dental, and vision plans • Optional FSA • Paid parental leave • Safe Harbor 401(k) with employer contributions 100% vested from day 1 • Paid time off and 11 paid holidays • No cost group term life/AD&D plan, and optional supplemental coverage • Pet insurance • Monthly phone and internet stipend • Tuition and training reimbursement • Medical/dental/vision insurance coverage • Supportive work/life balance

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