Account Manager – Dental Marketing

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Trivium Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🤝 B2B

🛍️ eCommerce

🏪 Marketplace

B2B • eCommerce • Marketplace

Trivium Group is a full-service Amazon-focused marketing agency that helps consumer brands scale profitably on Amazon and related marketplaces. They specialize in Amazon account management, PPC advertising, DSP campaign management, creative optimization (A+ content, imagery, copy), and TikTok Shop support, with a profit-first approach and deep experience in CPG, health & wellness, and supplements. Trivium combines data-driven analytics, bespoke strategies, and hands-on strategist oversight to improve conversions, reduce ad costs, and drive long-term growth for brands selling on e-commerce marketplaces.

📋 Description

• Serve as the main point of contact for our dental clients — doctors, office managers, and treatment coordinators — building trust and long-term partnerships. • Lead monthly performance reviews covering campaign results, lead flow, cost per new patient, and front-desk call handling (we'll provide marketing-side training). • Identify opportunities for practices to improve marketing ROI — from optimizing new patient offers and service-line targeting (implants, ortho, cosmetic, sedation) to tightening the phone-to-appointment funnel. • Translate your dental marketing expertise into actionable strategies that grow production, not just lead volume — advising on offers, patient mix, and capacity. • Collaborate closely with our creative and advertising teams to ensure campaigns attract patients who show up, stay, accept treatment, and refer. • Coach practices on lead follow-up speed, call scripts, and scheduling workflows that convert marketing leads into kept appointments. • Manage an average portfolio of 30–40 dental clients across general dentistry, specialty, and multi-location groups.

🎯 Requirements

• Proven experience in dental marketing, dental practice marketing, or a dental agency/DSO environment (minimum 2–3 years preferred), with a strong understanding of how marketing drives new patient acquisition and practice production. • Demonstrated ability to manage client accounts in the dental or healthcare marketing space, acting as a trusted advisor to dentists and practice owners. • Deep knowledge of the dental patient journey — from ad click to phone call to booked appointment to treatment acceptance — plus fluency in dental terminology, service lines, and day-to-day practice operations. • Understanding of key dental practice metrics: cost per new patient, show rate, case acceptance, production per visit, and patient lifetime value. • Strong relationship-building and communication skills — comfortable presenting results to doctors and getting buy-in from front-office teams. • Highly organized and proactive in managing multiple client accounts, follow-ups, and campaign deliverables — you take full ownership. • Familiarity with digital marketing tools, campaign platforms, analytics, call tracking, and dental-specific systems (e.g., practice management software, patient communication platforms) — training provided for any gaps. • Results-driven mindset focused on marketing ROI, new patient quality, and long-term client retention.

🏖️ Benefits

• Health insurance after 90 days • Competitive salary + performance incentives tied to client retention and results • Remote flexibility with structured accountability • Ongoing training in dental marketing, practice growth consulting, and front-office conversion strategy • Growth opportunities — our best account managers advance into senior consulting and leadership roles