Operations Analyst

Job not on LinkedIn

🔥 2 minutes ago

🏛️ District of Columbia, New York, +2 more states – Remote

🏛️ District of Columbia – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $60k - $95k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Troutman Pepper

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

⚖️ Legal

💸 Finance

Insurance • Legal • Finance

Troutman Pepper is a national law firm with more than 1,100 attorneys strategically located in 20+ U. S. cities. The firm’s litigation, transactional, and regulatory practices advise a diverse client base, from startups to multinational enterprises. The firm provides sophisticated legal solutions to clients’ most pressing business challenges, with depth across industry sectors, including energy, financial services, health sciences, insurance, and private equity, among others.

📋 Description

• Coordinate the administrative lifecycle of eMerge matters, including new matter intake, conflicts coordination, matter setup, and related operational steps • Monitor key operational metrics and identify patterns, risks, and opportunities for improvement • Oversee matter rates, estimates, and budgets, including tracking status and coordinating timely communication • Create, track, and communicate matter status updates, deadlines, responsiveness expectations, budget and estimate updates, cost-savings information, tools used, and other operational details • Provide operational support to eMerge Attorney Case Managers by reducing administrative and tracking burdens • Support operating initiatives such as process changes, tool rollouts, and reporting enhancements • Support the Director of eMerge Operations with dashboards, analyses, and presentations • Coordinate between eMerge and firm teams including IT, Finance, Marketing, and Innovation • Review workflows to identify opportunities to streamline, standardize, and reduce friction • Develop and present recommendations, process changes, templates, checklists, and tools, and support implementation • Stay current with eDiscovery, legal operations, and data management trends and recommend enhancements • Assist with training and guide legal and administrative staff on tools, processes, and best practices • Maintain documentation for processes, procedures, and communication protocols • Protect confidential information and maintain a client-service-first approach

🎯 Requirements

• Strong organizational and time management abilities; able to manage multiple priorities and meet tight deadlines • Excellent written and verbal communication skills • Ability to communicate clearly and proactively regarding matter status, budget and estimate updates, deadlines, risks, and next steps • Strong interpersonal skills and ability to build productive relationships at all levels • Ability to analyze operational issues, interpret data/metrics, and develop practical, solution-oriented recommendations • Ability to triage routine operational issues and escalate complex matters appropriately • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint • Comfort developing and maintaining trackers, reports, dashboards, and summaries • Detail-oriented, proactive, solution-driven approach to problem-solving • Strong commitment to ethical conduct, confidentiality, and organizational values • Ability to adapt to changing priorities while maintaining focus on high-impact activities • Familiarity with eDiscovery, litigation support, or legal operations processes; experience with related tools and systems is preferred • Understanding of the legal ecosystem and the evolving role of technology, AI, data, and legal operations • Bachelor's degree, or any combination of training, education, and experience that demonstrates the ability to perform the duties • Minimum two (2) years of experience in eDiscovery, litigation support, legal operations, or a related professional services environment • Experience supporting operational workflows, reporting, process improvement, and cross-functional coordination