Senior Account Manager

🕒 June 5

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Logo of True North

True North

51 - 200 employees

Founded 1988

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

True North is a healthcare-focused marketing agency and strategic partner that delivers integrated brand, digital, and measurement services to health systems, specialty practices, and other healthcare organizations. With over 30 years of exclusive healthcare experience, True North offers HIPAA-compliant omni-channel marketing, patient acquisition, provider and health insurance marketing, creative and content production, SEO/SEM, traditional media (including direct mail), and a proprietary measurement platform (Compass) that turns fragmented data into actionable performance insights. The firm combines brand strategy and performance marketing to align marketing investment with measurable business outcomes for enterprise healthcare clients.

📋 Description

• Project manage and optimize integrated print and digital marketing and communications strategies for hospitals and health systems • Foster, retain, and grow client relationships • Serve as a trusted member of clients’ teams and contribute to True North’s growth and success • Lead and project manage campaigns across websites, landing pages, content, email, digital ads, videos, animations, print publications, and direct mail • Lead campaign performance calls with clients • Provide insights and recommendations based on campaign results • Strategize with clients on messaging, branding, and competitive positioning • Keep clients on schedule and projects on budget and within scope • Communicate with and provide direction to other team members • Identify opportunities to add value and grow existing client accounts

🎯 Requirements

• Proven experience leading and project managing campaigns using diverse marketing tactics, including website creation, landing pages, content creation, email, digital ads, videos and animations, print publications, and direct mail • Experience leading campaign performance calls and providing insights and recommendations based on results • Experience navigating and interpreting data from Google Ads, Google Analytics, Facebook, and/or YouTube • Experience strategizing with clients on messaging, branding, and competitive positioning • Ability to keep clients on schedule and projects on budget and within scope • Ability to communicate with and provide direction to team members • Proven strategic development capabilities and knowledge of marketing strategy • Understanding of interactive and digital media platforms, including email, paid search, social advertising, and landing pages • Sharp active listening skills to identify opportunities to add value and grow existing accounts • Ability to work in a fast-paced, deadline-driven environment and quickly pivot • Service-oriented attitude • Inquisitive, diplomatic, and resourceful personality • Superior appreciation of agency time limitations, priorities, and time allocation • Bachelor’s degree in business, marketing, or a related field • Minimum of 5 years of experience in account services at a marketing or advertising agency • Experience within the healthcare industry preferred • Certifications in project management and content marketing preferred • Previous remote-work experience preferred • Ability to perform the physical requirements of the role, including long periods of sitting and moving/lifting up to 15 pounds

🏖️ Benefits

• Remote work environment • Reasonable accommodations for individuals with disabilities • Equal employment opportunity and harassment-free work environment

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