Principal Implementation Consultant

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🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🔴 Lead

🛠️ Implementation Specialist

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TruePoint Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

☁️ SaaS

🏛️ Government

💼 Consulting

SaaS • Government • Consulting

TruePoint Solutions is...

📋 Description

• Lead large-scale or high-complexity implementations from planning through stabilization • Define implementation approach, milestones, and governance structures • Oversee configuration, integration, testing, deployment, and operational transition activities • Ensure implementations are delivered on time, within scope, and in alignment with quality standards • Anticipate and resolve delivery challenges, dependencies, and risks • Serve as the primary resource for project staff on domain, software, and implementation experience • Support and mentor the primary implementation lead and serve as an escalation point for client stakeholders • Build relationships with client leadership, administrators, and technical teams • Communicate implementation progress, risks, decisions, and trade-offs to executive and operational audiences • Align implementation activities with organizational objectives, constraints, and success criteria • Guide solution configuration, integrations, and data considerations • Validate that implemented solutions align with approved requirements and operating models • Lead efforts with technical architects, engineers, and vendors to resolve complex implementation issues • Ensure solutions are scalable, maintainable, and aligned with long-term operational needs • Ensure implementations meet privacy, security, accessibility, and records-management requirements • Support formal review, approval, and acceptance processes • Maintain audit-ready documentation and implementation records • Identify delivery risks and develop mitigation strategies aligned to governance standards • Mentor and guide implementation delivery staff • Review and improve implementation deliverables and documentation • Support capacity planning, workload balancing, and delivery standards • Lead development of implementation methodologies, templates, and best practices • Support go-live readiness, deployment, and post-deployment stabilization • Ensure effective handoff to operational, support, or customer success teams • Identify post-implementation improvement opportunities and lessons learned • Document and implement improvement opportunities

🎯 Requirements

• Experienced-level role; minimum experience listed as 'Experienced' • Technical and functional leadership of complex implementations • Experience with solution configuration, integrations, testing, deployment, and operational transition • Ability to manage implementation strategy, milestones, governance, risks, and dependencies • Ability to ensure compliance with privacy, security, accessibility, and records-management requirements • Ability to communicate with executive, operational, client, technical, and vendor stakeholders • Ability to mentor implementation staff and improve methodologies, templates, documentation, and best practices • Ability to support go-live readiness, stabilization, and operational handoff