Client Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $79.3k - $89.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Works

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Works is an industry-pioneering workforce management platform that helps health systems drive clinical cost savings and bolsters nurse retention through technology by building a new centralized staffing model. It automates the filling of shift gaps while giving clinicians the flexibility they need. Works focuses on reducing nursing turnover and labor costs by optimizing staffing through effective management of flexible workforce solutions and vendor management systems.

📋 Description

• Serve as a partner and key collaborator with clients to understand their staffing needs • Proactively solve problems and fill open jobs • Grow strategic client relationships to maintain and expand the business • Set objectives and create actionable plans to deliver results • Navigate job posting timing, upcoming projects, staffing challenges, submission requirements, and interview and offer process cadence • Remove barriers and collaborate with product and Nurse Advocate teams to increase submission-to-offer rates • Provide day-to-day relationship support to place and retain clinicians • Maintain trusted client relationships and achieve 100% retention of current and future accounts • Meet assigned growth targets • Develop new client relationships and add to the client roster • Gather and track client feedback and report on relationship health and improvement opportunities • Collaborate with Nurse Advocate leadership to improve client standing through higher quantity and quality of placements • Identify and offer solutions to barriers for account and placement growth

🎯 Requirements

• 3 or more years of experience in healthcare staffing with direct experience working with RNs, either in Account Management or Recruitment, preferably at a high-growth startup and/or a healthcare or staffing company • Experience building and maintaining strategic relationships and growing a book of business with RNs • Excellent presentation and communication skills with the ability to hold challenging conversations • Knowledge and understanding of the healthcare staffing landscape and buyers (VMS/MSP/Direct) • Knowledge of compliance criteria and Joint Commission requirements for RN professions • Cross-functional teamwork experience • High School Diploma required; Associate's or Bachelor's Degree preferred • Strategic-thinking, customer-focused, influencing and persuading, personable and reliable

🏖️ Benefits

• Paid vacation and sick time • Paid family leave • Flexible work hours • Employer-paid health insurance, vision, and dental • Employer-paid life insurance • Monthly cell phone reimbursement • Employer-sponsored 401k • Variable compensation plan