Luxury Sales Specialist

🔥 10 minutes ago

🇺🇸 United States – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of The Travel Corporation

The Travel Corporation

5001 - 10000 employees

Founded 1920

🏨 Hospitality

💼 Consulting

✈️ Travel

Hospitality • Consulting • Travel

The Travel Corporation is a global travel and tourism company committed to providing transformative travel experiences. With a passion for exploring the world, the company offers a variety of travel styles and destinations, from guided luxury tours to tailor-made adventures. Their focus on sustainability is evident through initiatives like the TreadRight Foundation, which works to make travel a positive force for good by addressing impacts on the planet, people, and wildlife. As a family of brands, The Travel Corporation aims to fulfill the human urge for connection and learning through travel, while adhering to a sustainability strategy aligned with the UN Global Goals.

📋 Description

• Provide information to travel partners to promote products and secure reservations • Match the right Uniworld River Cruise product to the right customer • Ensure accuracy in every sales transaction • Identify, research, and resolve customer satisfaction issues • Maximize sales opportunities during travel agent and customer contacts • Learn and use software applications to process sales transactions • Maintain KPIs in a high-volume inbound call center • Manage incoming calls about routine client pre-departure inquiries on existing reservations • Troubleshoot, research, and respond to pre-departure inquiries from travel partners and guests • Return calls, answer emails, and follow through on pending booking-related issues • Develop, cultivate, and maintain positive relationships with travel partners • Maintain high conversion rates and increase team and company revenue

🎯 Requirements

• At least two years of travel industry or call center experience in a sales capacity • Ability to handle customer calls in Spanish is an advantage • Experience with Salesforce is an advantage • Training in/experience with consultative sales is an advantage • Specialized knowledge about the regions visited or about cruising is an advantage • Attention to detail and adherence to rules and procedures • Collaborative, consultative, and co-creative approach • Receptive to coaching and training • Available to work standard hours on Pacific Time and 1–2 Saturdays a month • Access to high speed, ethernet-connected internet

🏖️ Benefits

• Incentives for every guest sold • Fully remote work location • Standard hours on Pacific Time • Equal opportunity and inclusive workplace

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