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Luxury Sales Specialist

🕒 September 18

🇺🇸 United States – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

Where this job comes from

Posted on The Travel Corporation's careers page, not through a job board

First seen by Remote Rocketship September 18

Still open on The Travel Corporation's site. Checked 8 hours ago.

Logo of The Travel Corporation

The Travel Corporation

5001 - 10000 employees

Founded 1920

🏨 Hospitality

💼 Consulting

✈️ Travel

Hospitality • Consulting • Travel

The Travel Corporation is a global travel and tourism company committed to providing transformative travel experiences. With a passion for exploring the world, the company offers a variety of travel styles and destinations, from guided luxury tours to tailor-made adventures. Their focus on sustainability is evident through initiatives like the TreadRight Foundation, which works to make travel a positive force for good by addressing impacts on the planet, people, and wildlife. As a family of brands, The Travel Corporation aims to fulfill the human urge for connection and learning through travel, while adhering to a sustainability strategy aligned with the UN Global Goals.

📋 Description

• Provide information to travel partners to promote products and secure Uniworld River Cruise reservations • Match the right product to the right customer • Ensure accuracy in every aspect of sales transactions • Identify, research, and resolve customer satisfaction issues • Maximize sales opportunities during travel agent and customer contacts • Learn and use software applications to process sales transactions efficiently • Maintain KPIs in a high-volume inbound call center • Manage incoming calls about routine pre-departure inquiries on existing reservations • Troubleshoot, research, and respond to pre-departure inquiries from travel partners and guests • Return calls, answer emails, and follow through on pending booking-related issues • Develop, cultivate, and maintain positive relationships with travel partners • Maintain a high conversion rate and increase revenue through guests booked, average revenue per booking, and add-on services sold • Participate in coaching and training and continuously improve performance

🎯 Requirements

• At least two years of travel industry or call center experience in a sales capacity • Ability to handle customer calls in Spanish (ideal candidate qualification) • Experience with Salesforce (ideal candidate qualification) • Training in/experience with consultative sales (ideal candidate qualification) • Specialized knowledge about the regions visited or about cruising (ideal candidate qualification) • Strong attention to detail and commitment to accuracy, quality, and completeness • Ability to build strong relationships and work cross-functionally in a fast-paced environment • Curiosity and commitment to continuous learning • Availability to work standard hours on Pacific Time and 1–2 Saturdays per month • Access to high-speed, ethernet-connected internet

🏖️ Benefits

• Incentives for every guest sold • Fully remote work arrangement • Opportunity to work with an award-winning travel company and brands • Supportive and inclusive work environment • Standard hours on Pacific Time with 1–2 Saturdays per month

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