Healthcare Customer Service Representative

🕒 Yesterday

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of TTEC

TTEC

10,000+ employees

Founded 1984

🤝 B2B

💰 Post-IPO Debt on 2021-11

B2B • Customer Experience • AI

TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.

📋 Description

• Bring your passion and strong product and brand knowledge to recommend upgrades to health plans • Conduct research and do outbound calls to provide answers for customers regarding health care benefit and eligibility questions • Assist members with logging into and understanding the functionality of their online health account, locating doctor and facility information

🎯 Requirements

• 6 months or more of customer service experience • Integrity to follow HIPAA guidelines on maintaining patient privacy • High school diploma or equivalent • Computer experience • High speed internet (> 15 mbps)

🏖️ Benefits

• Base wage range of $16 per hour plus performance bonus opportunities • A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Apply Now

Similar Jobs

🕒 Yesterday

Systems & Methods, Inc. (SMI)

501 - 1000

💳 Fintech

🤝 B2B

🏛️ Government

Handling intricate inquiries from custodial and non-custodial parents regarding child support services. Providing exceptional customer service while maintaining compliance with regulations and procedures.

🇺🇸 United States – Remote

💵 $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇪🇸 Spanish Required

🕒 Yesterday

Team Focus Insurance Group

201 - 500

☁️ SaaS

🤝 B2B

Customer Service Representative delivering exceptional service for insurance policies via calls and chats. Supporting clients and agents with inquiries and policy management in a remote call center environment.

🗣️🇸🇦 Arabic Required

🕒 Yesterday

Labcorp

10,000+ employees

💊 Pharmaceuticals

🧬 Biotechnology

Customer Service Support Representative handling billing inquiries and patient payment options for Labcorp Genetics. Resolving account-related issues and providing exemplary customer support in a remote capacity.

🗣️🇪🇸 Spanish Required

🕒 Yesterday

Trinity Health

10,000+ employees

📚 Education

🤝 Non-profit

🌍 Social Impact

Customer Service Representative handling day-to-day operations within hospital revenue services for Trinity Health. Ensuring excellent customer satisfaction and assisting with billing issues.

🕒 Yesterday

Trinity Health

10,000+ employees

📚 Education

🤝 Non-profit

🌍 Social Impact

Customer Service Representative for healthcare provider managing billing inquiries and customer service issues. Ensuring customer satisfaction through timely resolution and follow-up on complaints.