Insurance Customer Support Associate

🔥 4 minutes ago

🤠 Texas – Remote

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💵 $14 - $17 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of TTEC

TTEC

10,000+ employees

Founded 1984

🤝 B2B

💰 Post-IPO Debt on 2021-11

B2B • Customer Experience • AI

TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.

📋 Description

• Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues

🎯 Requirements

• 6 months or more of customer service experience • Integrity to follow HIPAA guidelines on maintaining patient privacy • High school diploma or equivalent • Computer experience • High speed internet (> 15 mbps) • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in.

🏖️ Benefits

• Base wage range of $14 to $17 per hour plus performance bonus opportunities • Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

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