
1001 - 5000 employees
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
Consulting • Marketing • Artificial Intelligence
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
🕒 May 14
🤠 Texas – Remote
💵 $55k - $75k / year
⏰ Full Time
🟢 Junior
🔙 Backend Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 11%
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1001 - 5000 employees
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
Consulting • Marketing • Artificial Intelligence
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
• Works with a variety of clients and projects to maintain customer system performance • Builds and customizes new features in client systems, including web applications, reporting applications, and troubleshooting tools • Answers trouble tickets and guides customers via email, phone, and video conferences • Maintains and updates VoiceFoundry products and tools to improve and expand our offerings to clients
• Minimum of 1 year of experience with AWS Serverless concepts and services • Must be a U.S. Citizen and willing to subscribe to a Public Trust background. • Minimum 1-year experience writing and editing software using vanilla JavaScript, TypeScript, Python, and more specifically, the NodeJS framework. • Ability to troubleshoot malfunctioning systems, collaborate with customers and teammates to solve problems without much guidance • Clear communication and a sense of urgency is important. • Curiosity is important in helping these engineers to determine the best way to build enhancements into client systems.
• Medical, dental, vision • tax-advantaged health care accounts • financial and income protection benefits • paid time off (PTO) and wellness time off.
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