TTEC Digital
1001 - 5000 employees
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
Consulting • Marketing • Artificial Intelligence
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
AWS Team Lead, Development
🕒 June 25
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
TTEC Digital
1001 - 5000 employees
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
Consulting • Marketing • Artificial Intelligence
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
📋 Description
• Provide the vision, execution, and direction to implement strategies, processes, and technologies that deliver best-in-class customer experience. • Morning meetings with internal team and clients • Requirements analysis and design conversations when starting new projects. • Work on issues in Jira with your team - building systems, creating CloudFormation/Serverless templates to deploy resources, etc. • Help junior team members with struggles in code and teamwork. • Study new AWS Services, tools, or even new languages to address project needs. • Ensure the team continues to polish our practice to deliver faster with higher quality and better performance for our clients.
🎯 Requirements
• Demonstrated expert knowledge of AWS services and cloud architecture • Experience with AWS services, including Lambda, DynamoDB, S3, CloudFormation, RDS, Redshift, VPC/Network configurations • 10+ years of development experience with a recent focus on Node.js/Typescript, working with AWS services. • Thorough knowledge of agile methodologies such as Scrum • Ability to mentor more junior team members and to correct constructively, fostering growth in the team’s skills while strengthening relationships amongst team members • The ideal candidate seeks to understand before prescribing a solution. • Love of technology and the latest and greatest in development best practices, especially the latest services from AWS
🏖️ Benefits
• Medical, dental, vision • tax-advantaged health care accounts • financial and income protection benefits • paid time off (PTO) and wellness time off.
Apply NowSimilar Jobs
🕒 June 25
Credentialing Team Lead overseeing healthcare provider credentialing and contracting applications for third-party carriers. Ensuring prompt follow-up and maintaining quality relationships with clients and stakeholders.
🕒 June 25
Bodily Injury Team Lead at Reserv overseeing remote claims adjusting staff in the Commercial Transportation sector. Focused on operational effectiveness using technology and analytics.
🕒 June 25
Property Damage Liability Team Lead overseeing courier delivery claims for an insurtech startup. Providing operational effectiveness and balance between management and direct claim contributions.
🕒 June 25
Senior Team Lead overseeing operational leadership within conference management at Conference Catalysts. Responsible for team success and execution of complex conferences and events.
🕒 June 24
Leads training and quality management efforts for the Client Support team at Pyramid Healthcare. Ensures effective onboarding and ongoing training while managing lead quality processes.
