
1001 - 5000 employees
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
Consulting • Marketing • Artificial Intelligence
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
🕒 June 25
🇺🇸 United States – Remote
💵 $145k - $165k / year
⏰ Full Time
🟠 Senior
🦅 H1B Visa Sponsor
👻 Ghost score 17%
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1001 - 5000 employees
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
Consulting • Marketing • Artificial Intelligence
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
• Provide vision, execution, and direction for strategies, processes, and technologies delivering customer experience solutions • Attend morning meetings with internal teams and clients • Perform requirements analysis and design conversations for new projects • Work on Jira issues, build systems, and create CloudFormation/Serverless templates to deploy resources • Help junior team members with coding and teamwork challenges • Study new AWS services, tools, and programming languages to address project needs • Work with project managers on detailed discovery and sprint planning alongside client product owners • Make final technical decisions and handle professional conflict constructively • Contribute to organizational best-practice documentation • Stay current on AWS and broader industry developments • Improve practice delivery speed, quality, and performance
• Demonstrated expert knowledge of AWS services and cloud architecture • Experience with AWS services, including Lambda, DynamoDB, S3, CloudFormation, RDS, Redshift, and VPC/Network configurations • 10+ years of development experience with a recent focus on Node.js/Typescript and AWS services • Thorough knowledge of agile methodologies such as Scrum • Ability to mentor junior team members and provide constructive correction • Ability to learn quickly • Love of technology and current development best practices, especially AWS services
• Annual incentive program • Medical, dental, vision • Tax-advantaged health care accounts • Financial and income protection benefits • Paid time off (PTO) • Wellness time off
Apply Now🕒 June 25
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