Global Account Manager – EMS

🕒 July 21

🐊 Florida – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 41%

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Logo of TTM Technologies

TTM Technologies

10,000+ employees

Founded 1998

🎖️ Defense

🏥 Healthcare

📦 Logistics

Defense • Healthcare • Logistics

TTM Technologies is a leading global manufacturer of technology solutions specializing in mission systems, RF components, and RF microwave/microelectronic assemblies. The company is also known for its advanced printed circuit boards (PCBs), including quick-turn and technologically advanced variants. TTM services several key markets including aerospace and defense, automotive, computing, industrial instrumentation, medical, 5G, and networking and communications. Their products emphasize reliability and innovation, catering to mission-critical and next-generation applications across various sectors.

📋 Description

• Sell TTM Technologies products and maintain relationships as the primary contact for assigned strategic global/international EMS partners • Expand and develop existing key accounts and pursue new business within those accounts • Drive customer satisfaction, revenue growth, annual sales, and controlled business • Provide indirect oversight and guidance to other sales employees • Collaborate with global management, Purchasing, Global Supply Chain Management, Manufacturing, Engineering, Quality, Customer Service, and Quoting Centers • Manage and develop key partner relationships and customer contacts • Participate in customer business reviews, negotiations, and daily customer support • Communicate customer initiatives, requests, requirements, comments, and action items to TTM management • Follow through on customer commitments and action items • Fulfill customer needs and resolve business issues • Follow up on open quotes and business opportunities across TTM’s product portfolio • Monitor TTM performance and work with site management to drive improvements • Prepare negotiation spreadsheets, conduct QBR research, and support related activities • Guide and support TTM sales teams at regional sites • Develop and present strategic growth plans and presentations • Provide solutions and guidance to TTM divisions globally • Provide monthly updates on controlled business • Approve customer rebates with the team • Support special projects and programs assigned by management • Manage customer information and opportunities in Dynamics CRM

🎯 Requirements

• Bachelor of Science degree plus 5 years of experience in sales or equivalent combination of education and experience • A technical background is encouraged • International experience preferred • Exceptional communication skills and ability to read, write and understand the English language • Proven history of successful sales performance and customer service and support that exceeds expectations • Excellent attention to detail, organizational skills, and prioritization skills • Strong proficiency with Windows Excel, Word, PowerPoint, Outlook, and Dynamics CRM • Ability to handle a fast-paced environment with high volume of workload • Available for 25% to 50% travel and extended stays away from home • Knowledge of Printed Circuit and/or Electronics Manufacturing Service (EMS) processing and materials • Working knowledge of manufacturing processes and systems • Working knowledge of industry certifications and requirements for different market segments • Knowledge of ISO 9001, AS9100, and ISO 14001 standards preferred • Must comply with TTM Export Control Policies and Procedures and applicable ITAR, EAR, and OFAC laws • Must be able to identify ITAR products and understand access restrictions to US Citizens and US Permanent Residents • Must understand and follow authorization procedures for foreign visitors and export requirements for shipments leaving the US

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • Flexible Spending Account • Health Savings Account • Accident benefits • Life insurance • Disability benefits • Paid vacation • Paid holidays • Benefits available the 1st of the month following date of hire

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