Manager – Engineering

🕒 November 3

🇨🇦 Canada – Remote

💵 $160k - $170k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♀️ Software Engineering Manager

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Tucows

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

📡 Telecommunications

💰 Post-IPO Equity on 2017-02

eCommerce • Telecommunications • Internet

Tucows is a technology company that serves as the third largest domain registrar globally, operating under brands like OpenSRS, Enom, Ascio, and Hover. Additionally, through its Ting brand, Tucows invests in building fiber-optic internet infrastructure across the United States. The company also develops software to enhance telecom operations through its Wavelo platform. Tucows is committed to the open Internet and aims to improve online experiences for its users.

📋 Description

• Lead, mentor, and develop a team of engineers through recruiting, hiring, one-on-ones, feedback, career development, and performance management • Own day-to-day engineering execution, including planning, prioritization, technical delivery, release coordination, and blocker resolution • Provide hands-on technical leadership through architecture discussions, code reviews, troubleshooting, and production-code contributions • Lead technical design and architecture decisions for team services and partner on broader platform strategy and cross-system initiatives • Translate business and product requirements into actionable technical plans while balancing roadmap delivery, technical debt, and operational priorities • Oversee services, applications, APIs, database schemas, and integrations • Lead complex initiatives across multiple applications and services and coordinate dependencies with Product, Operations, QA, Design, and engineering teams • Drive improvements in reliability, performance, security, observability, and maintainability • Lead technical incident response, root cause analysis, and reliability improvements • Establish and improve practices for automated testing, CI/CD, documentation, code quality, and releases • Leverage AI-assisted development tools to improve productivity, code quality, testing, and workflows • Establish engineering goals and use delivery, quality, and reliability indicators for continuous improvement • Develop technical ownership through hands-on involvement, delegation, and mentorship • Communicate engineering progress, technical decisions, risks, and operational concerns to stakeholders

🎯 Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or a related technical field • 6+ years of professional software engineering experience, including backend development, system design, and production applications • 2+ years of engineering management experience, including direct people management, mentoring, and performance management • Strong experience with Python, Go, or similar backend languages • Experience designing RESTful APIs using frameworks such as FastAPI or Gin • Experience with relational databases, preferably PostgreSQL, including schema design and query optimization • Experience designing, building, and operating highly available, reliable, and scalable services • Strong technical judgment and hands-on software development experience, including production code contributions and technical problem-solving • Strong communication and collaboration skills, including explaining technical decisions, trade-offs, and risks to technical and nontechnical stakeholders • Experience managing engineering delivery, technical priorities, and cross-team dependencies • Experience with Agile software development methodologies, including Scrum, Kanban, or similar approaches • Demonstrated experience using AI-assisted software development tools, including validation and security practices • Experience with automated testing, Continuous Integration, Git, and modern development workflows • Experience supporting production systems, troubleshooting complex issues, and leading incident response • Experience leading and collaborating with geographically distributed engineering teams • Applicants must be based in Canada

🏖️ Benefits

• Remote-first work, allowing work from anywhere you can connect to the Internet, for eligible locations • Generous benefits • Reasonable accommodation for individuals with disabilities • Fair compensation and total rewards offering • Inclusive workplace commitment and support for diversity, equity, and equality

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