Process Improvement Consultant – Financial Services, Facilities Construction Program

Job not on LinkedIn

🔥 44 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 11%

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Logo of Turner & Townsend

Turner & Townsend

10,000+ employees

🏗️ Construction

💼 Consulting

🏠 Real Estate

Construction • Consulting • Real Estate

Turner & Townsend is a global consultancy business that serves clients in the real estate, infrastructure, and natural resources sectors. With a commitment to building trust between clients, suppliers, governments, and society, they focus on delivering better outcomes that positively impact the world. Their specialities include programme strategy and setup, programme management, cost and commercial management, project management, procurement, safety, health and quality, controls and performance, technology and data, and advisory services. With 75 years of experience, Turner & Townsend aims to transform performance for a greener, more inclusive, and productive world.

📋 Description

• Analyze current business processes and identify opportunities for operational improvement and efficiency • Facilitate process mapping, workflow analysis, and improvement workshops • Develop and implement process improvement initiatives aligned with business objectives • Partner with stakeholders to gather requirements, evaluate solutions, and drive adoption of new processes • Monitor performance metrics and KPIs to measure improvement effectiveness and benefits realization • Support business transformation, continuous improvement, and organizational change initiatives • Prepare process documentation, recommendations, reports, and executive presentations • Identify risks, inefficiencies, and optimization opportunities across business operations • Collaborate with cross-functional teams to standardize processes and promote best practices • Contribute to knowledge sharing, lessons learned, and continuous improvement programs

🎯 Requirements

• Bachelor's degree in Business, Operations Management, Project Management, or a related field • 5+ years of experience in process improvement, business analysis, operational excellence, or consulting • Experience with construction project management programs • Experience with financial services client facility construction desired • Experience with process mapping, workflow optimization, and continuous improvement methodologies • Thorough knowledge of the project management lifecycle for commercial real estate • Knowledge of Lean, Six Sigma, Kaizen, or other process improvement frameworks preferred • Strong analytical, problem-solving, and data interpretation skills • Excellent communication, facilitation, and stakeholder management abilities • Experience supporting business transformation and change initiatives • Proficiency with Microsoft Office Suite and Visio are required • Ability to manage multiple priorities in a fast-paced, client-facing environment • Lean Six Sigma Green Belt, Black Belt, PMP, or equivalent certification preferred • SOX control responsibilities may be part of this role, where applicable

🏖️ Benefits

• Remote work availability • Flexible working environment • Work-life balance support • Equal opportunity and inclusive workplace • Confidential handling of applicant information

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