Principal Presales Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $138.9k - $192.9k / year

⏰ Full Time

🔴 Lead

🔍 Pre-sales Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions • Lead technical and product sales and recommend best-practice solutions using Twilio APIs • Discover customer technical challenges and design, demonstrate, and present innovative solutions • Build and present complex, interactive customer demonstrations of Twilio Communications Products • Establish trusted-advisor relationships with technical and nontechnical stakeholders • Participate in regulated-vertical verticalization efforts, collateral creation, industry-trend identification, industry events, and selling activities • Identify and solve customer and organizational problems • Contribute to the Solutions Engineering community through knowledge sharing, demonstration materials, and reusable presentations • Mentor less experienced Solutions Engineers • Provide leadership and deal support within the Solutions Engineer organization • Drive the design and execution of medium to large projects and participate in team architectural decisions • Coordinate with product and other Twilio teams

🎯 Requirements

• 8+ years pre-sales experience selling complex, technical products OR 10+ years of professional experience supporting technical products coupled with customer-facing experience, particularly in delivery or consulting • Excellent communication and presentation skills • Ability to gain audience confidence and communicate complex topics to multiple audience levels • Ability to understand customers’ communications needs and guide them to technical solutions • Previous software development experience or working knowledge in relevant technical areas • Previous experience in Telecom, SIP, Contact Center, or Security • Experience with sales methodologies • Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience • Approximately 25% travel

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Equity plan eligibility • Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Commission eligibility • Support for employee volunteering and donation efforts