Principal Presales Engineer

🕒 August 24

🏄 California, Colorado, +9 more states – Remote

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💵 $138.9k - $192.9k / year

⏰ Full Time

🔴 Lead

🔍 Pre-sales Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 3%

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Logo of Twilio

Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions • Lead the technical and product sale, recommend best-practice solutions, and guide customers in using Twilio APIs • Discover customer technical challenges and design, demonstrate, and present innovative solutions • Build and present complex, interactive customer demonstrations of Twilio Communications Products • Drive the technical side of most opportunities autonomously • Provide leadership and deal support within the Solutions Engineer organization • Lead the design and execution of medium to large projects • Participate in team architectural decisions and coordinate with product and other Twilio teams • Identify and solve customer and organizational problems • Contribute knowledge, demonstration materials, and reusable presentations to the Solutions Engineering community • Mentor less experienced Solutions Engineers • Travel approximately 25% for in-person customer and team relationship building

🎯 Requirements

• 8+ years pre-sales experience selling complex, technical products OR 10+ years of professional experience supporting technical products coupled with customer-facing experience, particularly in delivery or consulting • Previous software development experience or working knowledge in one or more relevant technical areas • Previous experience in Telecom, SIP, Contact Center, or Security • Experience with sales methodologies • Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience • Excellent communication and presentation skills • Ability to build a deep understanding of customers’ communications needs and guide them to technical solutions • Approximately 25% travel anticipated • Eligible to work remotely in the United States, excluding CT, NJ, NY, WA, PA and the surrounding areas of San Francisco, Oakland, and San Jose • Familiarity with cloud platforms and cloud application architecture is desired

🏖️ Benefits

• Competitive pay • Generous time off • Parental leave • Wellness leave • Healthcare • Retirement savings program • Equity plan eligibility • Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Commission eligibility • Support for employee volunteering and donation efforts

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