Principal Product Manager – L5

🔥 12 hours ago

💵 $171.1k - $251.6k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

Where this job comes from

Posted on Twilio's careers page ↗Twilio's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

Still open on Twilio's site. Checked 1 hour ago.

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Logo of Twilio

Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Lead Horizon 3 innovation by imagining, shaping, and validating breakthrough product concepts for the next 3–5+ years • Explore emerging technologies, societal and industry shifts, and nascent user problems to identify new market opportunities • Define Horizon 3 strategy and assess technological trends and their business implications for Twilio • Lead discovery and definition of innovative product opportunities • Align user needs, technical feasibility, and business objectives • Design and manage early prototypes, MVPs, and proofs-of-concept • Apply lean and agile methodologies to iterate rapidly • Collaborate with engineering, research, design, and go-to-market teams • Conduct customer interviews, gather market intelligence, analyze usage patterns, and synthesize early-testing insights • Communicate strategic vision, product rationale, and outcomes to executive leadership and cross-functional stakeholders • Build business cases for high-risk, high-reward ventures

🎯 Requirements

• 5+ years of experience as a Product Manager or Product Strategy Lead • Experience in a technology/enterprise SaaS, platform, or developer-centric environment • Track record of launching new products, features, or experimental projects • Experience in 0→1 product development or R&D environments • Familiarity with emerging technologies such as AI/ML, developer tools, or workflow automation • Strong analytical and user research skills • Data-driven and comfortable with ambiguity and hypothesis-driven decision making • Exceptional communication and storytelling ability • Technical acumen and ability to collaborate with engineering and research teams • Ability to draw business implications from technological trends • Entrepreneurial mindset and willingness to take calculated risks, iterate rapidly, and learn from failure and success • BS in Computer Science, Engineering, or equivalent practical experience • Experience with AI/ML technology and customer engagement platforms desired • Experience in trust, security, or fraud prevention desired

🏖️ Benefits

• Competitive pay • Generous time off • Parental leave • Wellness leave • Healthcare insurance • Retirement savings program • Equity plan eligibility • Corporate bonus plan eligibility • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Employee volunteering and donation support

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