Senior Engineering Manager, V&V Media

🕒 July 15

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Lead a team of senior engineers developing Twilio's next-generation media processing stack • Drive technical architecture decisions for low-latency, high-throughput media systems • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps • Establish engineering excellence through code quality standards, testing practices, and operational reliability • Mentor engineers and provide technical guidance on complex media processing challenges • Balance technical debt reduction with feature development while maintaining service reliability • Build and evolve systems handling real-time media processing at scale • Own service performance metrics, reliability targets, and continuous improvement initiatives • Partner with engineering leaders to align media platform capabilities with broader Voice strategy • Make key technology stack decisions that impact Twilio's media processing capabilities

🎯 Requirements

• 5+ years of engineering management experience leading teams building distributed systems • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs • Deep understanding of systems design, microservice architecture, and cloud infrastructure • Experience managing complex technical tradeoffs between reliability, scalability, and feature development • Track record of successfully delivering critical infrastructure projects with significant technical complexity • Experience in improving developer velocity using AI tools • Strong knowledge of performance optimization, reliability engineering, and operational excellence • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Incentive programs • Commissions • Equity grants • Health and wellness benefits • Paid time off