Senior Principal Product Manager

Job not on LinkedIn

🔥 0 minutes ago

⛰️ Colorado, Hawaii, +8 more states – Remote

⛰️ Colorado – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🍁 Vermont – Remote ☕ Washington – Remote

💵 $233.1k - $259k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Define and drive the multi-quarter roadmap for foundational services, balancing technical debt, scalability, and feature velocity • Transition the platform from reactive ticket-based support to a proactive, scalable self-service product model • Establish paved roads, service catalogs, developer portals, self-service tools, and high-quality documentation • Partner with Engineering, Architecture, Security, Product, and Design leaders on extensible, compliant platform solutions • Drive improvements in APIs, SDKs, and sandbox environments to reduce time-to-first-deploy and developer cognitive load • Establish governance frameworks and KPI dashboards tracking adoption, support deflection, and reliability • Use developer feedback, interviews, and usage data to translate customer requests into root causes • Serve as the voice and evangelist for Twilio’s internal development platform, deployment systems, developer experience, and tooling • Lead strategy, roadmap, and product management teams for Twilio’s commerce platform and developer platform capabilities

🎯 Requirements

• 12+ years of product management experience building large-scale cloud services platforms, specifically cloud-native commerce systems for usage-based and metered products at very large scale • 10+ years of people management experience leading, recruiting, encouraging, and retaining successful product management teams • Proven track record of establishing ambitious goals, achieving or exceeding them, and taking responsibility for customer and business outcomes • Track record of driving ground-breaking company change while handling both big-picture strategy and detailed execution • Executive presence, strong communication skills, and ability to communicate business value and product features and benefits • Ability to influence at the highest levels to drive change • Data-driven, outcomes-oriented problem-solving approach • Customer-obsessed mindset and passion for customer journey and experience • Experience building large-scale, mission-critical software services such as a commerce system or similar • Bachelor’s degree from an accredited university, or equivalent experience • Approximately 15% travel

🏖️ Benefits

• Competitive pay • Generous time off • Parental leave • Wellness leave • Healthcare insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Possible participation in Twilio’s equity plan • Possible participation in corporate bonus plan • Support for employee volunteering and donation efforts