
5001 - 10000 employees
🔌 API
🤝 B2B
API • B2B
Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.
🔥 13 hours ago
🇺🇸 United States – Remote
💵 $188.2k - $276.7k / year
⏰ Full Time
🟠 Senior
📋 Program Manager
🦅 H1B Visa Sponsor
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5001 - 10000 employees
🔌 API
🤝 B2B
API • B2B
Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.
• Translate strategic priorities into a clear vision and executable compliance programs with measurable outcomes • Establish portfolio management frameworks, operating rhythms, and reporting • Serve as primary point of contact to SVPs and executive leadership on mission-critical compliance programs • Provide guidance on investment areas and risk mitigation • Anticipate priorities, risks, and decision points and drive alignment and action to maintain certifications and improve compliance • Advise business and engineering leaders on return on investment by analyzing technical effort against financial gains and long-term impact • Educate senior engineering leaders and TPMs on operational best practices and execution rigor for regulatory requirements and compliance standards • Drive cross-functional delivery of regulatory compliance programs • Improve audit and evidence processes for R&D to reduce effort in maintaining certifications • Translate regulatory requirements into technical requirements and implementation plans • Define R&D operating models for maintaining existing requirements and roadmaps/frameworks for new compliance requirements • Build bridges between Legal, Compliance, Product, and Engineering teams • Implement robust management systems and support product innovation
• Minimum of 10 years of related experience in regulatory compliance, risk management, or a related field • Deep subject matter knowledge of global regulatory frameworks such as GDPR, HIPAA, or SOX • Demonstrated ability to manage complex, cross-functional programs and drive outcomes in ambiguous environments • Operational mindset balancing strategic thinking and hands-on execution • Exceptional communication and interpersonal skills, with ability to engage and influence stakeholders at all organizational levels • Proven track record managing large, cross-functional programs across globally distributed teams • Ability to promote new ideas and innovative concepts in compliance management • Experience leading company-bet transformations, such as major cloud migrations or foundational compliance platform re-architectures (desired)
• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Equity plan eligibility • Corporate bonus plan eligibility • Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Employee volunteering and donation support
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