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Staff Product Manager

🕒 August 26

🇺🇸 United States – Remote

💵 $188.2k - $235.3k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

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Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Own various Trust Hub products end to end • Create streamlined and lovable registration experiences while maintaining best-in-class KYC standards • Develop, communicate, generate excitement for, and obtain buy-in on the product vision, strategy, and roadmap aligned with company goals • Lead cross-functional teams through planning, design, development, and product launches • Understand customer needs and collaborate with engineering and UX to translate them into product requirements and user stories • Define key metrics, analyze data, inform product decisions, and measure success • Manage relationships and expectations with cross-functional stakeholders at all organizational levels • Conduct data-driven business reviews analyzing product execution and revenue/market accomplishments • Occasionally travel for project or team in-person meetings

🎯 Requirements

• Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS • Proven track record of leading successful product launches and driving product strategies • Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes • Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders • Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals • Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges • Bachelor in Computer Science, Engineering, or equivalent practical experience • Experience building products/services related to APIs, developer experience • Experience working with telecommunications or other regulated ecosystems • Role must be based in the United States and is not eligible to be hired in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Equity plan eligibility • Corporate bonus plan eligibility • Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Support for volunteering and donation efforts

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