
10,000+ employees
📚 Education
👥 B2C
🔬 Science
Education • B2C • Science
School of Information Technology at the University of Cincinnati is an academic institution that focuses on providing education and training in various information technology disciplines. It prepares students for careers in the ever-evolving technology sector through innovative programs and hands-on learning experiences. The School leverages the university's commitment to cooperative education, offering students unique opportunities to gain real-world experience while earning their degrees.
🔥 10 minutes ago
Where this job comes from
Posted on School of Information Technology at the University of Cincinnati's careers page, not through a job board
First seen by Remote Rocketship 10 minutes ago

10,000+ employees
📚 Education
👥 B2C
🔬 Science
Education • B2C • Science
School of Information Technology at the University of Cincinnati is an academic institution that focuses on providing education and training in various information technology disciplines. It prepares students for careers in the ever-evolving technology sector through innovative programs and hands-on learning experiences. The School leverages the university's commitment to cooperative education, offering students unique opportunities to gain real-world experience while earning their degrees.
• Support administration, maintenance, and continuous improvement of research administration systems • Configure systems and manage user access, role audits, upgrades, enhancements, and integrations • Liaise between business users, information technology staff, and software vendors • Support system implementations, troubleshoot issues, communicate requirements, and ensure effective system performance • Provide primary user support through helpdesk services, including issue resolution, user guidance, account management, and escalation of technical problems • Coordinate and perform system testing, quality assurance activities, and data validation reviews • Assist with training programs, user documentation, reference materials, and educational resources • Evaluate new technologies, software solutions, automation opportunities, and process improvements • Participate in committees, workgroups, and governance activities related to research administration • Perform related duties based on departmental need
• Bachelor's Degree • Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement • Two (2) years of experience supporting enterprise software applications or in research administration • Experience with Salesforce considered • Experience with Kuali Research Suite or similar Electronic Research Administration Systems considered • Resume and cover letter required as part of the application process • Must provide satisfactory proof of employment eligibility through the Federal I-9 employment verification process if hired
• Comprehensive tuition remission for employees and eligible dependents • Robust retirement plans: OPERS, STRS, or Alternative Retirement Plan (ARP) • University contribution of 14–18% of salary based on position • Vacation and sick time • 11 paid holidays • Additional end-of-year paid time off (Winter Season Days) • 6 weeks of paid parental leave for new parents • Competitive salary based on experience • Comprehensive health coverage (medical, dental, vision, prescription) • Flexible spending accounts • Wellness programs • Professional development and mentorship opportunities
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