Student Advisor

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $19 / hour

⏰ Full Time

⚪️ Entry-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Ultimate Medical Academy

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1994

📚 Education

🏥 Healthcare

🔥 Funding within the last year

💰 $378.8k Grant on 2025-11

Education • Healthcare

Ultimate Medical Academy is a private education provider that trains and prepares students for careers in healthcare. UMA offers online and remote-first student services including admissions support, financial aid advising, learner services, and career services to help graduates connect with employer partners. The organization emphasizes professional growth for employees, a remote-friendly workplace, and is recognized for its commitment to healthcare education and student outcomes.

📋 Description

• Provide academic guidance to learners, assisting with course navigation, academic policies, and course expectations • Serve as a primary point of contact for non-academic inquiries and concerns via voice, text, social media, and video • Collaborate with colleagues to develop and implement retention initiatives • Identify at-risk learners and provide guidance to improve short- and long-term academic success • Contribute to individual, team, and departmental retention goals • Participate in team collaboration and communication, including camera-based engagement, digital workspaces, and virtual events • Follow applicable state and federal compliance requirements, U.S. Department of Education requirements, accrediting agency requirements, state regulations, and internal policies • Communicate compliance requirements and escalate concerns to the Compliance department • Participate in student recruitment and financial-aid-related activities • Perform other duties as assigned

🎯 Requirements

• High School Diploma or equivalent experience • Proficient in time management of competing priorities • Relationship building, ability to learn basic technical computer skills, time management, personal accountability, and drive • Ability to professionally communicate fluently in verbal and written English • Ability to support a diverse and inclusive work environment • Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role • Home office setup, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection • Flexibility to work evenings and weekends, as needed • Preferred: Any degree or equivalent experience and/or strong or advanced proficiency in required skills • Preferred: 1+ years’ experience in customer service, contact center or hospitality role • Preferred: Proficient in MS Office (Word, Excel, PowerPoint) and Microsoft Teams

🏖️ Benefits

• Medical (including prescription), Dental, Vision (UMA subsidized) • FSA/HSA (Depending on Medical Plan chosen) • Basic Life Insurance (UMA paid) • Additional Voluntary Life Insurance (Team Member paid) • Employee Assistance Program – EAP (UMA paid) • Long Term Disability (UMA paid) • Short Term Disability (Team Member paid) • Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) • Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off • 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age) • Pet Insurance • Identity Theft Protection • Continuous learning, professional development and career growth opportunities • Recognition and rewards for team member contributions

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