Director, Patient Access – Reimbursement

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🕒 July 9

🇺🇸 United States – Remote

💵 $208.5k - $257.6k / year

⏰ Full Time

🔴 Lead

👔 Director

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Ultragenyx

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Ultragenyx is a biopharmaceutical company dedicated to transforming the lives of individuals with rare and ultrarare genetic diseases. The company focuses on developing and delivering treatments for conditions where no current therapies exist, utilizing a variety of drug modalities tailored to each disease. Ultragenyx boasts a robust and diverse clinical pipeline, with therapies in development for genetic diseases such as Wilson Disease, osteogenesis imperfecta, and Angelman Syndrome. With a passionate team and a commitment to patient advocacy, Ultragenyx aims to lead the way in pioneering therapies that significantly impact rare disease communities.

📋 Description

• Provide leadership and management to a National Field Team of Patient Access Liaisons (PALs). • Establish performance and development goals for PALs and monitor their progress throughout the year • Identify Access & Reimbursement trends and collaborate with cross functional team to address issues and in a timely manner and properly align resources (ROAR) • Ensure all Patient Access Liaisons are capturing all relevant data correctly in Patient Relationship Management System • Provide reporting metrics on a consistent basis in order to ensure all cases are moving along in a timely fashion • Organize and lead weekly team meetings with PALs and weekly meetings with counterparts that lead the Patient Engagement Centers • Monitor program processes to ensure there is efficiency and there is best in class customer experience • Create documents such as standard operating procedures, work instructions, training decks, etc. • Monitor all PALs reimbursement conflict resolution with their assigned accounts • Work cross functionally with internal and external stakeholders on any future franchise products

🎯 Requirements

• 10 years of related experience with at least 7 years of prior patient access and reimbursement experience required • 3 - 5 years management or experience training and leading peer groups as a mentor/new hire trainer • BA/BS in the life sciences or communications required; MBA/MHA preferred • Ability to travel 60 – 80% • Prior reimbursement experience with ability to communicate complex reimbursement scenarios to patients and medical professionals • Ability to problem solve complex reimbursement scenarios and recommend solutions • Highly motivated, shows initiative, is proactive and able to work within a team • Individual must possess extraordinary positive attitude, exceptional listening skills, and strong verbal and written communication skills • Ability to handle sensitive information

🏖️ Benefits

• Generous vacation time and public holidays observed by the company • Volunteer days • Long term incentive and Employee stock purchase plans or equivalent offerings • Employee wellbeing benefits • Fitness reimbursement • Tuition sponsoring • Professional development plans