Academic Program Specialist

Job not on LinkedIn

🔥 13 hours ago

🏈 Alabama, Arizona, +11 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🥔 Idaho – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $19 - $23 / hour

⏰ Full Time

🟢 Junior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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UMass Global Career Bootcamps

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🔒 Cybersecurity

Education • Cybersecurity

UMass Global Career Bootcamps is a provider of online bootcamps focused on Software Engineering and Cyber Security, aiming to help individuals advance their careers in these high-demand fields. With a strong emphasis on e-learning, UMass Global equips students with the necessary skills to succeed in technology-driven jobs.

📋 Description

• Develop and maintain academic programs within the Degree Works module • Update individual student academic programs for approved exceptions, waivers, and substitutions • Test and troubleshoot Degree Works enhancements and issues • Communicate remaining degree requirements to staff, faculty, and students • Assist with degree conferral questions, diploma and transcript processing, and final degree processing • Evaluate student records and transcripts to determine transfer eligibility • Maintain and update the course equivalency database • Process transcripts and articulation through the Intelligent Capture system • Research course descriptions and college catalogs to make accurate course matches • Evaluate transfer credit including CLEP, DSST, AP, IB, military credits, ACE evaluations, CAP 8, POST, and international credential evaluations • Communicate transfer articulation procedures, policies, and program requirements with faculty, staff, students, academic departments, admissions, advising, and other institutions • Enforce University catalog policies and procedures • Process non-coursework approvals and additional requirements • Provide information on academic programs, transfer articulation, degree progress, and conferral to students and departments • Maintain student records in a document imaging system • Use Banner to facilitate communication regarding student programs, transfer work, and conferral • Perform additional duties supporting University operations and Student Services

🎯 Requirements

• 1 to 3 years of experience in Direct Customer relations in post-secondary Student Services, Enrollment Services (such as: Registrar, Financial Aid, Admissions functions) • Demonstrated experience in problem solving/problem resolution • Excellent oral, written, interpersonal and quantitative skills, demonstrating ability to communicate effectively with a diverse population, either online, via phone, or in person • Demonstrated success working in a high volume active environment calling for independent, proactive thinking skills, and collaborative team work • Demonstrated knowledge in federal and institutional record privacy regulations (FERPA) • Demonstrated understanding of higher education academic policy and procedure requirements, resources, and program requirements • Demonstrated ability to maintain a supportive, calm service demeanor when dealing with upset or challenging students/clients • Bachelor's Degree • University Administrative software systems in STUDENT modules (required) • Office Suite (required) • Position may require flexible hours and occasional weekend and/or evening work • Applicants are subject to a background check and criminal history review

🏖️ Benefits

• Medical, dental, and vision coverage with spending account options • Remote options • Flexible schedules • 1/2 day Fridays (biweekly) • Generous time off, including paid holidays and a paid winter break • Life, disability, accident, legal, identity protection, and student debt support • 403(b) plan with a Roth option • 3% non-elective retirement contribution and up to 6% match for a 9% total employer contribution • Tuition discounts for employees and family • Tuition Exchange program with other universities • PSLF eligible employer • Counseling services • Free Calm Health subscription • Year-round wellness programs