IES Program Specialist

🔥 0 minutes ago

🌲 Oregon, Washington – Remote

🌲 Oregon – Remote ☕ Washington – Remote

💵 $48.8k - $66.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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CLEAResult

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2013-06

Consulting • Healthcare • Logistics

CLEAResult is North America's largest provider of energy efficiency, energy transition, and decarbonization solutions, aimed at reducing energy consumption and promoting sustainable practices. They offer a comprehensive suite of services and technologies including energy-efficient product marketplaces, greenhouse gas emission tracking, and strategic energy planning. Their mission is to create an environmentally sustainable world by collaborating with utilities, governments, and private businesses to implement impactful energy-saving measures. CLEAResult also educates and trains individuals in best practices for energy efficiency, supporting a transition from carbon-producing power to clean energy sources.

📋 Description

• Provide day-to-day program administration, including data entry and meeting preparation • Organize and maintain participation records, reports, and process guides across SharePoint and other systems • Review records for accuracy, correct errors, remove duplicates, and standardize naming and filing • Test new system features, support requirements gathering, assist with data quality control, and develop training tools and guides • Research customers, contractors, incentives, and program requirements and summarize findings • Support process redesigns, operational improvements, and reporting tools • Prepare and send physical program-document and HEA-report mailings to customers without email access • Support customer and contractor communications via phone and email • Guide participants through enrollment, participation, and follow-up • Help coordinate and route inbound calls and ensure inquiries are logged and directed appropriately • Help customers navigate eligibility, documentation, and application/project status • Coordinate with program staff, contractors, and community partners to keep projects moving • Escalate participant and process challenges to support program development

🎯 Requirements

• Candidates must reside in Oregon or SW Washington • Strong attention to detail, organization, and problem-solving under deadlines • Strong Microsoft Office skills, including Excel, SharePoint, and PowerPoint • Power BI a plus • Strong writing and reporting skills • Ability to work independently and manage multiple priorities • Strong communication skills with patient, compassionate phone/email etiquette • Experience with customer service or program navigation, including application, enrollment, or intake support • 2–5 years in nonprofit, residential contracting, community organizing, environmental advocacy, or similar fields • Bilingual Spanish a plus • If applicable, meet all DOT qualification requirements and comply with applicable federal, state, and local transportation regulations • Must be authorized to work in the country where the position is located without employer sponsorship or support • Successful hires must pass pre-employment checks

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Company-paid health care concierge service • 401(k) with company match • Paid vacation, sick, personal, and parental leave time • Paid Volunteer Time • Employee Recognition Program; recognition points can be converted into gift cards • Employee Assistance Program • Access to on-demand training courses for career advancement