Enrollment Coach

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🔥 0 minutes ago

🏈 Alabama, Arizona, +11 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🥔 Idaho – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $23 - $25 / hour

⏰ Full Time

🟢 Junior

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UMass Global Career Bootcamps

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11 - 50 employees

Advance your career in Software Engineering or Cyber Security with online bootcamps from UMass Global, a leader in higher education.

📋 Description

• Responsible for converting prospective students from point of inquiry through registration/matriculation and onto a University student. • Must be comfortable with having your phone activity and overall performance measured. • Utilize consultative sales processes to support students and overcome objections. • Serve as the primary point of contact for prospective students and help them navigate through the enrollment process while maintaining a high level of customer service throughout all interactions. • Communicate the University’s unique value proposition in a compelling and personalized fashion to all prospective students. • Advise the prospective student on suitable programs in accordance with their goals and experience. • Effectively communicate program requirements to prospective students. • Create and maintain an accurate roster of prospective students in the CRM to assist with outreach record management. • Provide regular feedback to the Enrollment team regarding issues, questions, and barriers students face. • Work in collaboration as part of the team responsible for recruiting and enrolling students.

🎯 Requirements

• Bachelor’s degree, or equivalent combination of education and experience. • 1 to 3 years of experience related to admissions, coaching, customer experience, or sales. • Exceptional interpersonal skills, which can work effectively with a diverse group of constituencies. • Experience maintaining accurate records in a CRM and/or other student databases. • Ability to work autonomously with a high level of initiative in order to achieve enrollment results. • Good time management and prioritization skills. • Comfortable being measured on enrollment targets and performance metrics. • Ability to work effectively as a member of a team. • Flexibility – the ability to thrive in a dynamic, growing, and evolving organization. • Good communication, both written and verbal. • Working knowledge of consultative sales.

🏖️ Benefits

• Health: Medical, dental, and vision coverage with spending account options. • Work-Life Balance : Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break. • Financial Security: Life, disability, accident, legal, identity protection, and student debt support. • Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution! • Education: Tuition discounts for employees and family and Tuition Exchange program with other universities. • PSLF eligible employer. • Wellness: Counseling services, Free Calm Health subscription and year-round wellness programs.