Branch Quality Control Analyst – Kansas City Area

🔥 17 hours ago

🌪️ Kansas, Missouri – Remote

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💵 $59.1k - $86.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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Logo of UMB Bank

UMB Bank

1001 - 5000 employees

Founded 1913

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

UMB Bank is a financial services company that provides a variety of banking solutions for personal, business, and institutional clients. They offer personal banking products such as checking accounts, savings accounts, credit cards, loans, and wealth management services. For businesses, UMB Bank provides cash flow management, lending, credit cards, capital finance, and employee benefit solutions. The company also delivers institutional solutions, including capital markets, fund services, and institutional and fintech banking. UMB Bank focuses on delivering tailored banking services with expertise across various sectors, leveraging their understanding of the financial industry's complexities.

📋 Description

• Perform independent quality control reviews of retail branch locations to identify operational and compliance risk • Assess branch documentation, certify cash on hand, observe associate behavior, and interview branch associates regarding regulatory requirements • Issue summary memoranda for each retail branch quality control review, including an overall risk rating • Maintain an ongoing risk rating guide for each retail branch • Assist with operations-related projects as needed • Cultivate working partnerships with Consumer Operations teammates and the Consumer Delivery Team • Collaborate with partners and support Consumer Banking in responding to requests and resolving issues identified by regulatory bodies, internal audits, compliance engagements, or self-assessments • Evaluate operational documentation for monthly branch performance reporting • Act as a supportive resource regarding Consumer Banking operations matters • Support the Director of Compliance & Oversight with data aggregation, analysis, and reporting of Compliance & Oversight activities

🎯 Requirements

• 5-7 years of branch / bank operations experience • High school diploma or equivalent • Ability to work independently with minimal supervision • Ability to build relationships and inspire trust across the organization • Ability to present and convey information clearly to associates at varying organizational levels • Proficient writing ability • Strong experience with Microsoft Suite software and related banking applications • Ability to travel up to 75% of a scheduled work week

🏖️ Benefits

• Paid Time Off • 401(k) matching program • Annual incentive pay • Paid holidays • Company-sponsored medical, dental, vision, and other insurance coverage • Health savings, flexible spending, and dependent care accounts • Adoption assistance • Employee assistance program • Fitness reimbursement • Tuition reimbursement • Associate wellbeing program • Associate emergency fund • Various associate banking benefits

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