University of Maryland Faculty Physicians
1001 - 5000 employees
🏥 Healthcare
📚 Education
🧘 Wellness
Healthcare • Education • Wellness
University of Maryland Faculty Physicians is a clinical group practice affiliated with the University of Maryland School of Medicine that provides a wide range of outpatient medical services, including dermatology, cardiology, ophthalmology, urgent care, facial plastic surgery, and medi-spa treatments. The organization operates multiple patient-facing clinics, offers patient portal services (MyChart), appointment scheduling, billing, and partners with the university for clinical education and faculty-led care.
Patient Access Specialist II
🔥 17 hours ago
🏈 Alabama, Florida, +5 more states – Remote
💵 $18 - $28 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on University of Maryland Faculty Physicians's careers page, not through a job board
First seen by Remote Rocketship 17 hours ago
Still open on University of Maryland Faculty Physicians's site. Checked 1 hour ago.
University of Maryland Faculty Physicians
1001 - 5000 employees
🏥 Healthcare
📚 Education
🧘 Wellness
Healthcare • Education • Wellness
University of Maryland Faculty Physicians is a clinical group practice affiliated with the University of Maryland School of Medicine that provides a wide range of outpatient medical services, including dermatology, cardiology, ophthalmology, urgent care, facial plastic surgery, and medi-spa treatments. The organization operates multiple patient-facing clinics, offers patient portal services (MyChart), appointment scheduling, billing, and partners with the university for clinical education and faculty-led care.
📋 Description
• Respond to a high volume of appointment requests • Handle telephone calls, emails, work queues, and other electronic messages • Schedule appropriate medical exams, procedures, and tests • Perform scheduling with and without demographic collection and insurance registration
🎯 Requirements
• High school diploma or general education degree (GED) preferred • Minimum 2 years of experience in customer service, patient access, healthcare administration, or related service-oriented role • Experience in a healthcare setting preferred • Entry level computer skills (specific programs as deemed by department) • Strong customer service and phone etiquette skills • Demonstrated ability to handle complex customer interactions and resolve concerns independently • Excellent verbal and written communication skills • Ability to demonstrate empathy, professionalism, patience, and active listening • Proven ability to manage competing priorities while maintaining accuracy and service excellence • Strong critical thinking and problem-solving skills • Experience navigating multiple computer applications and systems simultaneously • Ability to learn new systems, workflows, and processes • Experience managing multiple priorities in a fast-paced environment preferred • Knowledge of medical scheduling, registration, insurance verification, or prior authorization processes • Experience mentoring or supporting new team members
🏖️ Benefits
• Total rewards package supporting employees' health, life, career and retirement • Employee health benefits • Life benefits • Career support • Retirement benefits
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