Patient Collection Specialist

🔥 0 minutes ago

🦀 Maryland – Remote

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💵 $18 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of University of Maryland Faculty Physicians

University of Maryland Faculty Physicians

1001 - 5000 employees

🏥 Healthcare

📚 Education

🧘 Wellness

Healthcare • Education • Wellness

University of Maryland Faculty Physicians is a clinical group practice affiliated with the University of Maryland School of Medicine that provides a wide range of outpatient medical services, including dermatology, cardiology, ophthalmology, urgent care, facial plastic surgery, and medi-spa treatments. The organization operates multiple patient-facing clinics, offers patient portal services (MyChart), appointment scheduling, billing, and partners with the university for clinical education and faculty-led care.

📋 Description

• Manage billing and collection of accounts with patient balances due to self-pay or insurance processing • Review weekly billing to patients and work reports generated from patient billing • Follow collection protocol for past due balances, including sending texts and making calls • Manage calls from patients with past due balances and accurately note accounts • Participate in revenue cycle meetings and process improvement initiatives • Identify and resolve billing complaints • Answer questions from staff, patients, and insurance companies

🎯 Requirements

• High school diploma or equivalent • Minimum 2-3 years of experience in medical office • Experience with practice management systems and EHR platforms • Stay current on Medical Debt Collection policies • Ability to follow collection protocol for past due balances • Ability to accurately note patient accounts • Ability to answer questions from staff, patients, and insurance companies

🏖️ Benefits

• Total rewards package supporting employees' health, life, career and retirement

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