Transcript Evaluator, Degree Auditor

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UMGC Ventures

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

📚 Education

🤝 Non-profit

Education • Non-profit

UMGC Ventures is a 501(c)(3) non-profit supporting organization for University of Maryland Global Campus (UMGC). It serves as a hub for innovation in learning design and development, aiming to create transformational solutions in higher education tailored to the needs of learners, businesses, community organizations, and governments. The organization focuses on digital learning experiences, modularized learning, and developing new credentialing and certification programs to support workforce development. UMGC Ventures is committed to delivering globally accessible, affordable, and quality adult education, leveraging agility and strategic thinking to adapt to evolving educational needs.

📋 Description

• Evaluate traditional and non-traditional transfer credit to maximize applicable transfer credit • Ensure accuracy of students’ program and plan information and course-credit applicability • Ensure coursework is accurately placed on students’ academic advisement reports • Help students understand degree requirements and time to graduation • Provide courteous, professional customer service to students and internal staff • Respond to student and advisor questions about transfer credit and academic advisement within department SLA deadlines • Collaborate with advising units to resolve questions and ensure learner needs are met • Analyze transfer-credit scenarios for patterns, issues, and opportunities • Collaborate with evaluation staff to assess coursework transferability and reach consensus • Recommend additional data or process improvements to better serve students

🎯 Requirements

• Bachelor's Degree • Minimum of 1 year of experience in a registrar’s office, academic records, graduation services, degree audit, transfer credit, academic advising, admissions operations, or closely related higher education student services • Experience reviewing and interpreting student academic records, including transcripts, transfer credit, test credit, course substitutions, waivers, repeated coursework, academic standing, catalog year requirements, and program/plan requirements • Experience conducting degree audits, graduation reviews, or academic progress evaluations • Ability to determine whether students have satisfied institutional, program, general education, residency, credit, GPA, and graduation requirements • Entry-level expertise in change management, diversity and inclusion, holistic and systems thinking, institutional and external data interpretation and application, leadership and management, and technical knowledge • Intermediate competence in collaborative decision-making, problem-solving, professional integrity, and communication • Ability to resolve student and customer questions accurately and professionally • Outstanding accuracy when working with detailed information from varied sources • Ability to organize and prioritize administrative tasks and meet service-level agreements • Effective communication with internal and external customers via phone, email, chat, and other methods • Ability to switch between detail-oriented and service-oriented work in a fast-paced environment • Ability to work independently and collaboratively • Cover letter and resume required

🏖️ Benefits

• 22 days of paid vacation • 15 days of sick leave • 3 personal days • 16 paid holidays (17 during general election years) • Health care, medical with vision, dental, and prescription plans for individuals and families • Subsidized state of Maryland medical and prescription benefits for eligible Contingent II employees working an average of 30 or more hours per week • Health-plan purchase stipend for eligible Contingent II employees working an average of 20 to less than 30 hours per week • Term Life Insurance • Accidental Death and Dismemberment Insurance • Long-Term Disability (LTD) Insurance, subject to eligibility • Retirement stipend equal to 7.25 percent of base salary • Eligibility to contribute to a supplemental retirement account (SRA) • Supplemental retirement plans including 401(k), 403(b), 457(b), and Roth options • Tuition Remission at UMGC or University of Maryland College Park • Spouses and dependent children eligible for undergraduate tuition remission after two years of service • Tuition remission benefits prorated for eligible part-time employees