Customer Business Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $103k - $154.4k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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Unilever

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1929

👥 B2C

🛒 Retail

💄 Beauty

B2C • Retail • Beauty

Unilever is one of the world's leading consumer goods companies, with a vast portfolio of well-known brands in the categories of food and beverages, cleaning agents, beauty and personal care, and much more. The company is committed to providing high-quality products that meet the needs of consumers globally. Additionally, Unilever places a strong emphasis on sustainability and responsible business practices, aiming to make a positive impact on society and the environment.

📋 Description

• Lead the multi-functional effort with customer counterparts; develop and execute joint business plans; manage NSV and trade investment; and lead promotional execution. • Maintain and execute onsite organic PDP content. • Customize corporate marketing and merchandising programs to win with Amazon; coordinate and manage CD initiatives; and support Joint Business Plans. • Drive strategic relationships and accelerated growth while operating within approved Trade Marketing parameters and improving trade investment efficiency. • Routinely interface with multiple internal and external stakeholders, balancing individual customer needs while ensuring total market integrity. • Develop and manage relationships with Amazon stakeholders; manage and lead the Amazon Fresh business within the broader Amazon Grocery strategy.

🎯 Requirements

• Undergraduate degree required. • 7+ years’ experience as a Sales Leader. • Experience with Amazon, eCommerce, or omni-channel retail is a plus. • Ability to provide leadership and direction for best-practice implementation. • Deep working knowledge of eCommerce fundamentals, including traffic drivers, conversion, search, and shopper journey. • Working knowledge of Nielsen/Circana, Trade Promotion Management, and customer POS data, such as Amazon Vendor Central, is strongly desired. • Demonstrated proficiency or strong aptitude with AI-enabled tools, such as Microsoft Copilot, to enhance analytics, content development, and workflow efficiency. • Strong verbal and written communication skills. • Ability to effectively relate with multiple levels of management, both internally and externally. • Strategic thinker who can work effectively and collaboratively. • Strong relationship-building and management skills.

🏖️ Benefits

• health insurance (including prescription drug, dental, and vision coverage) • retirement savings benefits • life insurance and disability benefits • parental leave • sick leave • paid vacation and holidays • access to numerous voluntary benefits