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Operations Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $103k - $154.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of Unilever

Unilever

10,000+ employees

Founded 1929

🍽️ Food & Beverage

💼 Consulting

📣 Marketing

Food & Beverage • Consulting • Marketing

Unilever is one of the world's leading consumer goods companies, with a vast portfolio of well-known brands in the categories of food and beverages, cleaning agents, beauty and personal care, and much more. The company is committed to providing high-quality products that meet the needs of consumers globally. Additionally, Unilever places a strong emphasis on sustainability and responsible business practices, aiming to make a positive impact on society and the environment.

📋 Description

• Lead Amazon product content strategy, governance, and optimization across priority brands • Ensure product detail pages deliver compelling, compliant, shopper-centric experiences that drive conversion • Establish standards and best practices for content quality, SEO, discoverability, and digital shelf excellence • Drive scalable content processes that improve speed to market and execution quality • Own Amazon catalog health and product data governance • Lead ASIN setup, maintenance, variation management, and issue resolution • Develop scalable operating models and processes that improve data quality and reduce operational defects • Partner with technology teams to enhance and automate product information management and syndication capabilities • Lead search optimization strategies to improve visibility and traffic quality • Leverage analytics and experimentation to enhance discoverability, conversion, and shopper engagement • Partner with Retail Media teams to align organic and paid search strategies • Drive incremental growth through Virtual Bundles, Virtual Multipacks, and other digital shelf opportunities • Identify and implement automation and AI-enabled solutions that improve content and catalog operations • Evaluate emerging Amazon capabilities and shopper trends to unlock growth opportunities • Serve as the subject matter expert for Amazon content, catalog, and digital shelf strategy • Lead cross-functional initiatives across Brand, Customer Development, Supply Chain, Finance, Technology, and Analytics teams • Influence stakeholders and drive adoption of new capabilities, processes, and ways of working • Manage key agency, technology, and external partner relationships

🎯 Requirements

• Bachelor's degree or equivalent experience • 5+ years of experience in Digital Commerce, eCommerce, Amazon, Product Content, Catalog Operations, Product Data Management, or related fields • Strong understanding of Amazon ecosystems, digital shelf strategy, content optimization, and catalog management • Demonstrated success leading large-scale cross-functional initiatives and driving business transformation • Strong analytical and problem-solving skills with experience leveraging data to drive decisions • Experience within Beauty, Personal Care, or Consumer Packaged Goods (preferred) • Familiarity with Amazon Vendor Central, Seller Central, Brand Registry, Retail Analytics, or similar platforms (preferred) • Experience with Product Information Management (PIM), syndication platforms, and content operations (preferred) • Experience leveraging automation, AI, or digital transformation capabilities (preferred) • Employment subject to verification of pre-screening tests, which may include drug screening, background check, credit check, and DMV check

🏖️ Benefits

• Bonus eligible • Long-Term Incentive (LTI) eligible • Health insurance including prescription drug, dental, and vision coverage • Retirement savings benefits • Life insurance • Disability benefits • Parental leave • Sick leave • Paid vacation and holidays • Voluntary benefits • Inclusion and employee growth and development support

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