Client Director – Enterprise Accounts

🔥 15 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $289.6k - $398.2k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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👻 Ghost score 2%

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Uniphore

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

Consulting • Marketing • Artificial Intelligence

Uniphore is a Business AI company that provides an enterprise-grade, sovereign, composable, and secure AI cloud and suite of pre-built AI agents and applications for customer service, marketing, sales, and recruiting. Its full-stack platform spans data connectors and transformation, knowledge layers (RAG and knowledge graphs), model orchestration and fine-tuning (SLM factory), and multi-agent workflows, enabling Enterprises to deploy, govern, and scale AI across on-prem, cloud, or multi-cloud environments.

📋 Description

• Own and grow one of Uniphore's largest enterprise relationships—a global energy sector account with complex, multi-division operations spanning engineering, R&D, and technology innovation functions • Serve as the primary point of contact for the direct enterprise customer • Deepen adoption of Uniphore's AI platform across the organization • Expand the account through renewals, upsell, and cross-sell using consultative, outcome-based account management • Build and execute a multi-year account strategy for an account with managed ARR of $1M–$30M+ • Own the full account lifecycle from onboarding and adoption through renewal, expansion, and negotiation • Deliver $2M–$4M in expansion ARR annually through upsell, cross-sell, and whitespace identification • Develop ROI-driven business reviews (QBRs) that earn continued executive/board-level sponsorship • Orchestrate cross-functional teams including Solutions Engineering, Customer Success, Product, and Legal as the “CEO of the account” • Track adoption, usage, and product trends to surface expansion opportunities and defend against churn risk • Maintain accurate forecasting and pipeline visibility within the account through Salesforce

🎯 Requirements

• 10+ years in enterprise SaaS/technology account management or sales, with consistent quota/retention attainment • 5+ years managing C-suite relationships in F500/G2000 accounts • Track record of growing accounts to $2M+ ACV / $10M+ TCV through renewals and expansion (not net-new acquisition) • Experience in AI/ML, SaaS, cloud, or data platforms; ideally within Energy, Oil & Gas, or other complex industrial/engineering-driven enterprises • Mastery of MEDDPICC, Challenger, or Command the Message applied to account expansion motions • Bachelor's degree • Salesforce proficiency • Willingness to travel as needed to support the account on-site

🏖️ Benefits

• Annual incentive opportunity based on target achievement • Pre-IPO stock options • Medical insurance • Dental insurance • Vision insurance • 401(k) with a match • Generous paid time off • Paid holidays • Paid day off for your birthday • Other paid leave policies