Unisys
10,000+ employees
Founded 1980
🤖 Artificial Intelligence
🔒 Cybersecurity
💰 Post-IPO Debt on 2020-10
Artificial Intelligence • Cybersecurity • Logistics Optimization
Unisys is a global technology solutions company that specializes in providing digital workplace solutions, cloud and applications services, enterprise computing, logistics optimization, and consulting. Leveraging artificial intelligence, Unisys accelerates productivity and drives innovation by offering cutting-edge solutions that enhance the efficiency of businesses and public services. The company collaborates with leading organizations worldwide to create tailored AI models and digital experiences that secure and improve business processes, ultimately realizing the full potential of AI. Unisys also plays a key role in logistics optimization using quantum computing and data analytics to enhance capacity utilization and route planning. Emphasizing cybersecurity and compliance, Unisys ensures a secure business environment for its clients.
Customer Service Desk Agent – Mortgage Support
🔥 0 minutes ago
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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Unisys
10,000+ employees
Founded 1980
🤖 Artificial Intelligence
🔒 Cybersecurity
💰 Post-IPO Debt on 2020-10
Artificial Intelligence • Cybersecurity • Logistics Optimization
Unisys is a global technology solutions company that specializes in providing digital workplace solutions, cloud and applications services, enterprise computing, logistics optimization, and consulting. Leveraging artificial intelligence, Unisys accelerates productivity and drives innovation by offering cutting-edge solutions that enhance the efficiency of businesses and public services. The company collaborates with leading organizations worldwide to create tailored AI models and digital experiences that secure and improve business processes, ultimately realizing the full potential of AI. Unisys also plays a key role in logistics optimization using quantum computing and data analytics to enhance capacity utilization and route planning. Emphasizing cybersecurity and compliance, Unisys ensures a secure business environment for its clients.
📋 Description
• Answering and Routing Calls • Problem Solving • Customer Engagement • Documentation • Follow-Up • Adhering to Scripts • Answering Inbound Calls • Making Outbound Calls • Providing Accurate Information • Resolving Complaints • Documenting Interactions • Managing Call Escalations • Maintaining Professionalism • Meeting Performance Targets
🎯 Requirements
• High School Diploma or GED required • May require technical certification or Associate Degree • Generally, 1-2 years’ experience in area of responsibility • Call Center experience • Able to Multi-Task during the job. • Customer Service experience within a call center environment.
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work arrangements
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