Senior Service Delivery Manager

🔥 38 minutes ago

⏰ Full Time

🟠 Senior

👔 Manager

Where this job comes from

Posted on Unisys's careers page, not through a job board

First seen by Remote Rocketship 38 minutes ago

Still open on Unisys's site. Checked 2 minutes ago.

Logo of Unisys

Unisys

10,000+ employees

Founded 1980

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

💰 Post-IPO Debt on 2020-10

Consulting • Logistics • Artificial Intelligence

Unisys is a global technology solutions company that specializes in providing digital workplace solutions, cloud and applications services, enterprise computing, logistics optimization, and consulting. Leveraging artificial intelligence, Unisys accelerates productivity and drives innovation by offering cutting-edge solutions that enhance the efficiency of businesses and public services. The company collaborates with leading organizations worldwide to create tailored AI models and digital experiences that secure and improve business processes, ultimately realizing the full potential of AI. Unisys also plays a key role in logistics optimization using quantum computing and data analytics to enhance capacity utilization and route planning. Emphasizing cybersecurity and compliance, Unisys ensures a secure business environment for its clients.

📋 Description

• Lead the planning, execution and delivery of complex projects • Manage project budgets and maximize profitability metrics • Serve as a product and domain expert • Define client requirements and share expertise internally and externally • Identify risks, develop mitigation strategies and resolve issues • Serve as primary point of contact for high-profile clients • Manage client relationships and long-term partnerships • Collaborate cross-functionally to address client challenges and provide solutions • Engage with senior-level client stakeholders • Provide updates, manage expectations and ensure alignment with business goals • Oversee project change management and assess impacts on timelines, cost and resources • Identify new service opportunities and help grow accounts • Manage third-party providers and subcontractors to ensure deliverables are implemented

🎯 Requirements

• BA/BS degree • 8+ years in service delivery management • Knowledge of ITIL practices • Enterprise infrastructure and database services experience • Applicant should be eligible for any required U.S. Government authorizations for access to export-controlled commodities and technology

🏖️ Benefits

• Unlimited paid time off • 401(k) plan • Comprehensive healthcare • HSA matching • Ongoing learning opportunities • Work-life balance support • Video interviews providing a more engaging and convenient interview experience

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