Unisys
10,000+ employees
Founded 1980
💼 Consulting
📦 Logistics
🤖 Artificial Intelligence
💰 Post-IPO Debt on 2020-10
Consulting • Logistics • Artificial Intelligence
Unisys is a global technology solutions company that specializes in providing digital workplace solutions, cloud and applications services, enterprise computing, logistics optimization, and consulting. Leveraging artificial intelligence, Unisys accelerates productivity and drives innovation by offering cutting-edge solutions that enhance the efficiency of businesses and public services. The company collaborates with leading organizations worldwide to create tailored AI models and digital experiences that secure and improve business processes, ultimately realizing the full potential of AI. Unisys also plays a key role in logistics optimization using quantum computing and data analytics to enhance capacity utilization and route planning. Emphasizing cybersecurity and compliance, Unisys ensures a secure business environment for its clients.
Service Desk Agent
🔥 0 minutes ago
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Unisys
10,000+ employees
Founded 1980
💼 Consulting
📦 Logistics
🤖 Artificial Intelligence
💰 Post-IPO Debt on 2020-10
Consulting • Logistics • Artificial Intelligence
Unisys is a global technology solutions company that specializes in providing digital workplace solutions, cloud and applications services, enterprise computing, logistics optimization, and consulting. Leveraging artificial intelligence, Unisys accelerates productivity and drives innovation by offering cutting-edge solutions that enhance the efficiency of businesses and public services. The company collaborates with leading organizations worldwide to create tailored AI models and digital experiences that secure and improve business processes, ultimately realizing the full potential of AI. Unisys also plays a key role in logistics optimization using quantum computing and data analytics to enhance capacity utilization and route planning. Emphasizing cybersecurity and compliance, Unisys ensures a secure business environment for its clients.
📋 Description
• Answer moderately complex questions by following guidelines and applying judgment based on related incidents and service requests • Support hardware, software, client and COTS applications, network administration, and user administration • Escalate complex problems to resolver teams or vendors • Use problem-solving and analytical skills to resolve challenging incidents • Support L1 agents with day-to-day questions about client incidents, requests, and queries
🎯 Requirements
• High School Diploma or GED required • May require technical certification or Associate Degree • Generally, 1–2 years’ experience in area of responsibility • Must be eligible for any required U.S. Government authorizations for access to export-controlled commodities and technology
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