Team Lead, Identity and Access Management – Okta Operations & Engineering

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🖥 Software Engineer

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Unisys

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1980

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

💰 Post-IPO Debt on 2020-10

Consulting • Logistics • Artificial Intelligence

Unisys is a global technology solutions company that specializes in providing digital workplace solutions, cloud and applications services, enterprise computing, logistics optimization, and consulting. Leveraging artificial intelligence, Unisys accelerates productivity and drives innovation by offering cutting-edge solutions that enhance the efficiency of businesses and public services. The company collaborates with leading organizations worldwide to create tailored AI models and digital experiences that secure and improve business processes, ultimately realizing the full potential of AI. Unisys also plays a key role in logistics optimization using quantum computing and data analytics to enhance capacity utilization and route planning. Emphasizing cybersecurity and compliance, Unisys ensures a secure business environment for its clients.

📋 Description

• Lead day-to-day operations and engineering for enterprise IAM services, primarily focused on Okta • Design, configure, maintain, and improve Okta environments, applications, groups, policies, workflows, lifecycle management, authentication flows, and integrations • Engineer integrations using SCIM, SAML 2.0, OIDC/OAuth 2.0, LDAP, Active Directory, and APIs • Lead joiner, mover, leaver workflows, access provisioning, deprovisioning, group management, and entitlement management • Troubleshoot authentication, authorization, provisioning, federation, directory synchronization, and application access issues • Support Okta integrations with cloud platforms, SaaS applications, enterprise directories, and customer environments • Maintain documentation, runbooks, architectural diagrams, integration patterns, and operational procedures • Lead, mentor, and support IAM engineers and administrators • Assign work, manage priorities, support escalations, and ensure high-quality team delivery • Provide technical guidance, coaching, and performance feedback • Serve as escalation point for complex technical, operational, and customer-facing issues • Contribute to IAM architecture, solution design, and technical roadmaps • Translate customer requirements into secure, scalable IAM solutions • Partner with security, cloud, infrastructure, application, and compliance teams • Serve as a customer-facing technical leader for IAM operations and engineering • Support incident response, request fulfillment, change management, problem management, and operational reporting • Manage service delivery metrics including MTTR, SLA performance, incident volume, request fulfillment times, change success rates, operational risk, and backlog • Drive timely resolution of customer issues while maintaining quality, security, and compliance • Support customer success, project planning, implementation tracking, stakeholder communication, and delivery coordination

🎯 Requirements

• Experienced IAM Team Lead with hands-on Okta operations and engineering experience • Experience administering, configuring, troubleshooting, and integrating Okta in enterprise environments • Strong understanding of SCIM, SAML 2.0, OIDC, OAuth 2.0, LDAP, Active Directory, APIs, and identity architecture principles • Experience with Active Directory users, groups, organizational units, group policy concepts, LDAP, directory synchronization, and hybrid identity patterns • Experience leading or managing technical teams, including task assignment, mentoring, escalation management, and delivery oversight • Strong understanding of IAM architecture, federation, provisioning, authentication, authorization, lifecycle management, and access governance • Experience with APIs, automation, and integration patterns • Ability to troubleshoot complex IAM, authentication, provisioning, and directory-related issues • Strong written and verbal communication skills • Experience communicating directly with customers, client stakeholders, account executives, and technical teams • Understanding of operational metrics, SLAs, MTTR, incident management, and continuous improvement • Ability to manage competing priorities in a fast-paced customer-facing environment • Relevant certifications are a plus, including Okta certifications, CISSP, Security+, ITIL, PMP, or cloud certifications • Applicants must be eligible for any required U.S. Government authorizations related to export-controlled commodities and technology • Public sector experience and security/compliance experience are strongly preferred, including FedRAMP, DISA IL4/IL5, DoD, NIST 800-53, FISMA, Zero Trust, or CMMC

🏖️ Benefits

• Equal opportunity employment • Reasonable accommodation support for US job seekers