AI Software Engineer

🕒 June 19, 2025

🏢🏡 San Francisco – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

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unitQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

💰 $30M Series B on 2021-09

SaaS • Artificial Intelligence • Enterprise

unitQ is a cutting-edge company that provides a platform for collecting and analyzing user feedback in real-time. It empowers product, engineering, and customer experience teams to gain critical insights from user feedback, enabling them to identify and resolve quality issues, detect high-impact bugs, and make data-driven decisions. Utilizing AI, unitQ groups feedback into granular categories and provides alerts for user friction, helping reduce churn and enhance user retention. Trusted by industry leaders, unitQ transforms user feedback into actionable insights to drive growth and user satisfaction, while ensuring enterprise-level security standards are met.

📋 Description

• unitQ is a game-changing AI SaaS platform that empowers companies to build the world’s best products by leveraging real-time customer feedback to improve product quality and drive growth. • unitQ’s leading AI technology aggregates customer feedback - in every language translated from public and private channels like surveys, reviews, support calls, product usage data, and more - to tell companies precisely what user friction, if fixed, will have the greatest impact. • AI insights from unitQ drive higher conversion rates, better customer satisfaction, and more efficient use of engineering resources. • Our co-founders Christian Wiklund and Niklas Lindstrom have worked together for over a decade and successfully exited SKOUT, one of the first social networking dating apps with over 50 million installations globally. • unitQ serves category-leading companies like Spotify, Bumble, Zendesk, PayPal, Uber, and more and is backed by leading investors including Accel, Gradient Ventures, and Zendesk Ventures. • We are a group of smart, passionate leaders shaping the future of AI and are building a high-performing team. • We’re looking for an AI Software Engineer to lead features that use AI and conventional methods to intelligently analyze user feedback. • You will work closely with fellow engineers and stakeholders to design, build, and monitor robust systems for data ingestion, cleaning, and processing. • If you’re passionate about writing clean, testable Python code and enjoy working in a collaborative, fast-paced environment, we’d love to hear from you.

🎯 Requirements

• Strong familiarity with Large Language Models (LLMs) and their practical applications. • 5+ years of software engineering experience; Python proficiency strongly preferred. • Demonstrated enthusiasm for applying AI solutions to complex, real-world problems. • Practical experience with data modeling and proficiency in SQL. • Hands-on experience building and managing large-scale data pipelines (10M+ records/day). • Proven track record of releasing and maintaining production code at scale. • Bachelor’s or Master’s degree in a technical discipline, or equivalent experience. • Self-driven with the ability to independently manage tasks and projects. • Nice to have: • Experience with AI frameworks (e.g., LangGraph, LangChain, or similar). • Experience deploying containerized services using Docker and cloud platforms (AWS or GCP). • Interest in analyzing user engagement data and driving insights. • Experience developing dashboards and data visualizations.

🏖️ Benefits

• Stock Options • Flexible Vacation Policy • Medical coverage through BlueShield and Kaiser • Dental and Vision coverage through Beam • 401(k) Plan • Life Insurance • FSA and Dependent Care FSA Plans • $50/month internet/cell phone/equipment reimbursement • Generous leave policies • Equinox Gym Memberships - No Equinox near you? We offer a monthly stipend instead! • Snacks and dog friendly office environment