Unity Communications.
501 - 1000 employees
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Unity Communications is a versatile business process outsourcing (BPO) provider offering a wide range of services including contact center as a service (CCaaS), data entry, digital marketing, IT support, and more. They cater to diverse industries such as e-commerce, healthcare, fintech, real estate, and technology. With locations in Phoenix, Arizona, and global offices in the Philippines and Mexico, Unity Communications is dedicated to optimizing business growth through process optimization and outsourcing solutions. Known for their responsive and effective team, the company is committed to delivering exceptional service and seamless operations for their clients across the globe.
Telecom Customer Success Coordinator
🔥 1 minute ago
🌵 Arizona – Remote
💵 $45k - $55k / year
⏰ Full Time
🟢 Junior
🏆 Customer Success
🚫👨🎓 No degree required
👻 Ghost score 0%
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Unity Communications.
501 - 1000 employees
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Unity Communications is a versatile business process outsourcing (BPO) provider offering a wide range of services including contact center as a service (CCaaS), data entry, digital marketing, IT support, and more. They cater to diverse industries such as e-commerce, healthcare, fintech, real estate, and technology. With locations in Phoenix, Arizona, and global offices in the Philippines and Mexico, Unity Communications is dedicated to optimizing business growth through process optimization and outsourcing solutions. Known for their responsive and effective team, the company is committed to delivering exceptional service and seamless operations for their clients across the globe.
📋 Description
• Process new wireless activations, upgrades, and account modifications • Support telecom sales teams with customer account setup and order processing • Manage device orders, exchanges, returns, and customer requests • Handle billing inquiries and customer escalations • Maintain accurate documentation and service tickets • Ensure all tasks are completed within established Service Level Agreements (SLAs)
🎯 Requirements
• High School Diploma or GED • 1–2 years of experience in Order Processing, Customer Service, Telecom Support, or related roles • Strong Microsoft Office and computer skills • Excellent communication, organization, and problem-solving abilities • Ability to work independently and manage multiple priorities • Must be based in the United States and legally authorized to work in the US
🏖️ Benefits
• Competitive salary • Remote work • Monday through Friday schedule • Career development opportunities • Collaborative work environment
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