Third Party Enrollment Technology Consultant

Job not on LinkedIn

🕒 3 days ago

🦞 Maine, South Carolina, +1 more states – Remote

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💵 $53.3k - $100.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 10%

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Logo of Unum UK

Unum UK

501 - 1000 employees

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Unum UK is a specialist, market-leading employee benefits provider with a presence in the UK, US, and Poland. With a proud history of helping people thrive for 175 years—over 50 of which have been in the UK—Unum UK offers a range of employee benefits including Group Income Protection, Group Life Insurance, Group Critical Illness Cover, Dental Insurance, and Optical Insurance. The company emphasizes improving workplace health, happiness, and productivity through accessible health and well-being services. Unum UK prides itself on being a high-quality brand with a visionary approach, aiming to pre-empt the needs of employees and provide effective support to enhance their lives every day.

📋 Description

• Support Colonial Life’s enrollment technology strategies through implementation, support, and service at system and case levels • Partner with business areas and customers on case implementation, case management, and issue resolution • Serve as an enrollment technology resource and point of contact for internal and external business partners during implementations • Manage multiple high-profile, high-risk, and highly complex case-level enrollment technologies • Consult and provide technical support for enrollment technology strategies and partner needs • Prevent, identify, and correct case-level third-party enrollment technology escalations in partnership with IT • Update departmental tracking and reporting systems • Anticipate the needs of third-party enrollment technology vendors • Develop methods for effective data exchange for large, complex enrollment files • Represent the team on cross-functional projects as a subject matter expert for technology strategies, system enhancements, testing support, and problem solving • Meet or exceed departmental and organizational goals and metrics • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree or 3-5 years’ experience in project management, enrollment systems, IT, or other related work experience required • Experience leading projects or initiatives with demonstrated strength in planning, organizing, and time management • Strong collaboration, partnering, team building, customer service, and relationship building skills with internal/external business partners • Strong written and oral communication skills • Strong analytical, critical thinking, and problem-solving skills • Strong knowledge and experience with Microsoft Office tools: Excel, Access, Word, and PowerPoint highly preferred; Projects and Visio a plus • Solid planning, organizing, and time management skills • Ability to track and manage large volumes of work and concurrent issues with timely escalation and detailed documentation • Subject matter expertise across third party enrollment technology platforms, products, services, processes, sales process, and field organization specific to Colonial Life • Strong conceptual understanding of basic design, code, and testing following IT standards preferred • Advanced working knowledge of data manipulation and relational databases through relevant tools and applications highly preferred • Ability to work independently and manage time effectively while contributing to a team environment • Proven track record of accountability for delivering quality results • Desire to expand technical knowledge and learn new tools • Ability to reinforce core values supporting successful employee, team, and business results

🏖️ Benefits

• Award-winning culture • Inclusion and diversity as a priority • Performance Based Incentive Plans • Competitive benefits package including Health, Vision, Dental, Short & Long-Term Disability • Generous PTO (including paid time to volunteer!) • Up to 9.5% 401(k) employer contribution • Mental health support • Career advancement opportunities • Student loan repayment options • Tuition reimbursement • Flexible work environments • Healthcare benefits (health, vision, dental) • Insurance benefits (short & long-term disability) • Paid time off • 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not

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