Director, Compliance Product Advisory

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Upgrade, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

💼 Consulting

🛡️ Insurance

📋 Compliance

Consulting • Insurance • Compliance

Upgrade, Inc. is a company that focuses on providing personalized experiences on its website and mobile application through the use of cookies and other tracking technologies. The company emphasizes user privacy and allows users, particularly those in California, to opt out of the sharing of personal information for cross-context behavioral advertising. Upgrade, Inc. collects information such as user preferences or device details to enhance site functionality and deliver tailored product and service information. It prioritizes the functionality of its site through essential cookies while offering options for users to manage their privacy settings and consent preferences.

📋 Description

• Provide compliance and risk management input throughout the entire design, development, and implementation of new Upgrade products and services • Develop creative solutions that allow the business to innovate while maintaining consumer compliance and effective risk management • Provide product and compliance subject matter expertise to Upgrade issue management teams • Work with the Product Legal team to evaluate and identify solutions to manage risk • Evaluate regulatory risk, including existing risks and potential regulatory changes, within product frameworks • Guide development and review of company-wide compliance policies and procedures • Provide key risk and compliance reporting to executive and board leadership • Act as a subject matter expert on consumer financial services laws and regulations • Represent Upgrade on regulatory, audit, and bank partner issues as needed

🎯 Requirements

• 10+ years of consumer financial services compliance experience • Experience in mortgage, HELOC, or dedicated home improvement lending is required • Experience with credit card products is a plus • Effective negotiation skills and a proactive, “no surprises” approach to communicating issues • Ability to sustain independent views while remaining collaborative with business stakeholders • Ability to execute in a fast-paced, technology-driven environment • Ability to analyze macro-level risk trends and identify changing risk levels or process control breakdowns • Excellent verbal and written communication skills • Ability to shift communication styles based on audience • Solid project management, critical thinking, and analytical skills • Highly organized and detail-oriented • Prior fintech experience is a plus • English is required for all positions

🏖️ Benefits

• Competitive salary and stock option plan • Paid coverage of medical, dental, and vision insurance • Flexible PTO • Opportunities for professional growth and development within a rapidly expanding transformation team • Paid parental leave • Health & wellness initiatives