Strategic Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $70k - $90k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Uprise Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1988

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare Insurance • Mental Health • SaaS

Uprise Health is a company specializing in mental healthcare solutions that blend digital connectivity with personalized support. They offer a range of services including an Employee Assistance Program, chronic condition management, and managed behavioral health, aimed at employers, brokers, members, providers, health plans, and public sector entities. By utilizing data science, Uprise Health provides tailored and accessible care for individuals with mental health needs, surpassing traditional EAPs. Their services are designed to support both companies and employees, increasing productivity and mental wellness. With over 35 years of experience, they innovate in whole person care and redefine mental health support.

📋 Description

• Own and grow client relationships across a defined book of business primarily in the Labor and Trust sector • Manage day-to-day needs and elevate conversations to an outcomes-driven level • Identify risks, strengthen relationships, and drive measurable engagement and utilization of Uprise Health solutions • Responsible for all client communications, including proactive communications, and the efficient completion of client deliverables • Serve as the primary point of contact for assigned clients and brokers • Build and maintain strong relationships across HR, leadership, and key stakeholders • Ensure clients feel supported, heard, and confident in Uprise as a partner • Responsible for accurate and timely reports related to marketing and service goals • Responsible for growing accounts through retaining existing contracts and upselling new solutions • Proactively identify at-risk accounts and execute recovery strategies • Lead renewal strategy, including pricing, positioning, and negotiation support • Develop and maintain tailored Strategic Account Plans (SAP) • Monitor utilization, engagement, and key performance indicators • Coordinate cross-functional support across operations, clinical, and product teams • Act as the voice of the client internally

🎯 Requirements

• 7+ years of experience in account management, client success, or customer-facing roles in the Labor and Trust market • Demonstrated success in client retention, relationship management or sales in the Labor and Trust market • Experience in healthcare, behavioral health, EAP, or employer benefits strongly preferred • Proven ability to manage multiple accounts and priorities effectively • Strong communication and relationship-building skills • Experience leading client meetings and presenting to stakeholders • Ability to navigate ambiguity and operate in a fast-paced environment • Excellent interpersonal skills and professional etiquette • High accuracy in work, strong attention to detail • Ability to communicate effectively, both verbally and in writing • Adaptability and strong problem-solving skills • Strong computer skills, especially MS Office and ability to work with Internet-based programs • Ability to meet deadlines and work effectively as an individual and to effectively assist others in meeting team goals • Ability to analyze data and produce required reports and analyses using appropriate software programs • Willingness to travel nationally and to attend meetings and/or conferences as requested. • Must represent the company in a professional manner • Punctuality and good attendance expected • Strong presentation skills and comfort in speaking to/with all levels of an organization • Bachelors degree preferred.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options