Director of Product – Machine Learning, Decisioning Platforms

🕒 September 16

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $216.1k - $299k / year

⏰ Full Time

🔴 Lead

🤖 Machine Learning Engineer

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Upstart

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1001 - 5000 employees

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Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. The company focuses on revolutionizing lending and credit risk evaluation by leveraging its AI marketplace, which allows for higher approval rates and lower loss rates for Upstart-powered banks and credit unions. Recently, Upstart has expanded its offerings to include automobile refinancing. With a mission to enable effortless credit based on true risk, Upstart is also known for its digital-first lending experience and holds a significant position in the financial services sector.

📋 Description

• Lead, coach, and develop a team of product managers • Set priorities and raise product management quality across the organization • Define product strategy and roadmap for credit decisioning and machine learning platforms • Partner with engineering and machine learning leaders on model development, versioning, deployment, forecasting, experimentation, and monitoring • Evolve underwriting and decisioning systems to connect customer information, model outputs, and business outcomes • Identify machine learning opportunities, validate them through focused MVPs, and build scalable products • Create scalable processes for evaluating, onboarding, and integrating data vendors and ML capabilities • Balance near-term execution with long-term platform investment and trade-offs across impact, risk, complexity, and speed • Build cross-team alignment and incorporate machine learning into product strategy

🎯 Requirements

• Bachelor’s degree in a technical field or equivalent practical experience • 8+ years of product management experience, including technical or platform products • Experience managing and developing product managers, ideally across multiple interconnected teams • Strong technical fluency and experience partnering with engineering, machine learning, and data science teams • Ability to set strategy, navigate ambiguity, and deliver results in a fast-paced environment • Strong analytical, organizational, communication, and problem-solving skills • Ability to connect technical and product decisions to business outcomes, particularly in credit, lending, or financial services • Track record of building strong teams and raising product management quality • East/West coast time zone availability • Experience as a data scientist, machine learning engineer, or other machine learning individual contributor (preferred) • Experience with model lifecycle management, decisioning systems, experimentation, optimization, or real-time inference platforms (preferred) • Experience building or scaling online financial products, particularly consumer lending or credit (preferred)

🏖️ Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • Retirement benefits through a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada) • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) • Comprehensive health coverage including medical, dental, vision, and wellness resources for US; supplemental health coverage for Canada • Health Savings Account contributions from Upstart for eligible plans (US only) • Life insurance and disability coverage • Paid time off, sick leave, and company holidays • Paid family and parental leave • Family-centered benefits supporting fertility, parenthood, and caregiving • Employee Assistance Program (EAP) offering mental health support and life-centered resources • Financial wellness resources, including financial planning tools and financial concierge service (US only) • Annual wellness allowance • Annual productivity allowance for relevant tools and resources • Team events, all-company updates, and employee resource groups (ERGs) • Onsite perks including catered lunches and fully stocked micro-kitchens at offices

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