AI Enablement Manager – Reproductive Healthcare

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $140k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Upstream USA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Upstream USA is a healthcare organization dedicated to ensuring that equitable, patient-centered contraceptive care is a fundamental aspect of healthcare in the United States. The company collaborates with private and public healthcare leaders to make contraceptive care more accessible and affordable for millions of individuals. Upstream works with over 150 healthcare partners to develop customized solutions that enhance the delivery of comprehensive contraceptive services. They offer free training, education, and technical assistance to healthcare organizations, aiming to create sustainable and effective contraceptive care practices. Upstream USA focuses on transforming healthcare practices to prioritize patient-centered contraceptive care and empowering patients through education and informed decision-making.

📋 Description

• Embed with teams across Upstream to understand workflows, undocumented processes, and manual work • Identify, scope, and prioritize AI and automation opportunities based on impact, feasibility, adoption potential, and risk • Translate ambiguous business problems into use cases, solution hypotheses, and build plans • Determine when AI is appropriate and when simpler process changes or existing tools are preferable • Design, build, test, and deploy AI-enabled solutions including prompts, skills, agents, automations, and lightweight applications • Prototype rapidly, gather user feedback, and iterate based on usage • Build and curate reusable libraries of prompts, skills, templates, and workflow components • Partner with Data, Analytics and Technology colleagues to transition validated prototypes into production-ready solutions • Document solution requirements, configurations, procedures, and expected outcomes • Develop and deliver AI training, workshops, office hours, self-paced content, and role-specific guidance • Create and maintain documentation, quick-start guides, best practices, and the Upstream AI Hub • Cultivate an AI champions network across departments • Surface and share quantified wins, time savings, workflow improvements, and lessons learned • Support change management for new AI tools and ways of working • Serve as Upstream's internal subject matter expert for AI and automation • Evaluate AI tools, platforms, and connectors and recommend adoption, piloting, or decline • Partner on license administration, provisioning, vendor review, cost tracking, and renewal planning • Establish and maintain guardrails for data privacy, PHI, sensitive-data handling, appropriate use, and human review • Define and track metrics for time saved, quality improvements, usage, and adoption; report progress to leadership • Perform additional duties as assigned

🎯 Requirements

• Bachelor's degree in a related field, or equivalent professional experience • 5+ years of experience in analytics, technology, internal tools, business process improvement, automation, consulting, or a closely related field • Hands-on experience delivering AI or automation solutions in a business setting • Ability to build with modern AI tooling, including LLM platforms such as Claude or ChatGPT, prompt and skill development, agentic workflows, and automation or low-code/no-code platforms • Track record translating ambiguous business needs into practical, working solutions • Experience developing and delivering training, documentation, or enablement programs • Comfort working with structured and unstructured data from multiple systems • Fluency with SQL or equivalent to investigate and validate independently • Excellent written and verbal communication skills • Ability to explain technical concepts to non-technical colleagues and present clearly to senior leadership • Ability to build trust and influence without direct authority • Self-directed and highly organized, with ability to manage multiple concurrent initiatives • Ability to identify and leverage generative AI tools while maintaining human checkpoints • Proficiency in prompt engineering and critical evaluation of AI-generated content • Foundational understanding of AI ethics, data privacy, bias recognition, and responsible use of company information • Ability to remain focused, adaptable, and solution-oriented amid challenges and ambiguity • Comfortable participating in an on-camera meeting culture • Ability to attend work-related in-person meetings and functions as needed • Ability to travel up to 20%

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Long-term disability insurance • Short-term disability insurance • 401(k) with a match • Generous vacation time • Personal time off • Sick time off • Holiday time off • Parental leave • Professional development • Fitness allowance • Cell phone allowance • Organization-sponsored learning and development • Flexible remote work arrangement • Occasional organizational retreats and in-person team/department meetings